Member Experience Lead — Health Tech Support
Thatch
Thatch is seeking a Member Experience Specialist to support our members and help them navigate healthcare with confidence. You’ll be the human element of Thatch, educating members on benefits and solving problems across their journey. You will partner with Operations, Engineering, Customer Success, and Product to surface issues, improve processes, and contribute to scalable support workflows. A passion for health tech is essential and strong communication is required. #J-18808-Ljbffr Thatch
Vacancy posted 17 hours ago
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