Program Delivery & Operations Lead (IT)

DescriptionDevelopment Office Role OverviewThe Program Delivery and Operations Lead is the connective tissue between engineering, product management, architecture, security, risk, finance, vendor management, and the Chief Development Office leadership team. You will be responsible for ensuring strategic initiatives are translated into measurable outcomes while enabling teams to focus on delivery. You would be a trusted advisor to product leadership, driving operational excellence, product roadmap transparency, workforce planning, governance activities, and continuous improvement across the product lifecycle. The ideal candidate combines strong business acumen, high level technology understanding or curiosity, organizational leadership, data-driven decision making, and exceptional communication skills.Key ResponsibilitiesDelivery ManagementRemove blockages. Identify and eliminate friction points delaying product releases.Manage dependencies. Map out and align cross-team requirements to ensure smooth releases.Facilitate necessary meetings to build team alignment.Track commitments. Monitor development timelines and provide clear updates to leadership.Product Operations & GovernanceProvide insight and feedback on standard processes. Contribute to creation of repeatable templates, documentation guidelines.Contribute to talent onboarding.Data, Analytics, & Feedback LoopsPartner with analysts to build self-serve performance dashboards and surface metrics for product lines. Examples, feature adoption, user retention, and system reliability to Chief Development Office leadership.Route feedback. Centralize incoming customer bugs, requests, and support tickets into the development pipeline.Stakeholder AlignmentAlign the product organization with departmental marketing for launch readiness.Streamline communications to protect product teams from meeting fatigue by keeping Chief Development Office leadership informed. Required QualificationsMinimum 7 years in product operations, technical program management, or delivery leadership.Methodology: Deep expertise in Scrum, Kanban, and modern scaled Agile frameworks.Tooling Proficiency: Advanced knowledge of application lifecycle management tools.Mindset: Engineering experience focused approach with clear communication, and organizational efficiency.Preferred Qualifications:Experience in Banking or Financial ServicesExperience utilizing a variety portfolio project management tool and creating and tracking project schedules in MS Excel or MS ProjectStrong understanding of project lifecycle methodologies (e.g., Waterfall, Iterative, Agile/Scrum) and project management processes and standardsStrong aptitude in both business and technologyExcellent verbal and written communications skills; ability to explain project risks and issues, and IT related concepts clearly and concisely to multiple layers of peers and leadershipHigh motivated with strong organizational, analytical, decision making, and problem solving skillsAbility to work in a fast-paced environment and to handle multiple priorities and effectively prioritize themAbility to provide strong program and project leadership during periods of uncertainty, ambiguity, and changeWillingness and drive to learn and understand detailed software solutionsHigh level of professionalism and confidence with the ability to build credibility with leadership, team members, and business partners and establish effective working relationshipsAbility to initiate and facilitate change, whether indicated by corporate needs, market or regulatory requirementsExperience leading large, cross-functional information technology programs and projectsExempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)YesApplications Accepted Through:11/30/2026Huntington expects to accept applications through at least the date above, and may continue to accept applications until the position is filled.Workplace Type:OfficeOur Approach to Office Workplace TypeCertain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.Compensation Range:93,000.00 - 189,000.00 USD AnnualThe compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education.  Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.  In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer.Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.SummaryLocation: Columbus, OH; Austin, TX; Chicago, IL; Dallas, TX; Huntington Tower Detroit Mi; Houston, TX; Akron, OH; Birmingham, AL; Hagerstown, MD; Denver, CO; Charlotte, NC; Indianapolis, IN; Minneapolis, MN; Pittsburgh Vision; Cincinnati, OH; Cleveland, OHType: Full time