Governance & Administrative Support Analyst

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We are seeking a detail-oriented and proactive Governance & Administrative Support Analyst to join the IT Planning team. The role will support governance processes, administrative coordination, compliance tracking, management reporting, budget and expense documentation, vendor governance, audit support and record management to enable smooth operational functioning and adherence to internal policies, approval protocols and regulatory expectations.

This role is ideal for a candidate with 5 to 8 years of relevant experience in governance, operations, IT planning, vendor management, administrative support, compliance coordination, and finance operations. The candidate will support selected activities focusing on documentation, coordination, tracking, analysis and first-level preparation.

• Support the execution of IT Planning governance frameworks, internal policies, approval procedures and control routines across project, vendor, procurement, expense and compliance workstreams.
• Coordinate meetings, prepare agendas, draft minutes, maintain action trackers and follow up on open items for governance committees, leadership reviews and internal management updates.
• Maintain accurate and up-to-date documentation, SharePoint folders, approval trackers, budget files, vendor records, audit logs, evidence packs and working papers for future reference and audit readiness.
• Assist in preparation of presentations, reports, dashboards, metrics and management updates for internal stakeholders, regional teams, Head Office, Finance, Risk, Compliance, Procurement and other governance forums.
• Support vendor and contract governance by coordinating renewals, documentation, outsourcing risk assessment inputs, vendor due diligence records, contract review status, business travel administration, PO administration, invoice processing, payment fulfilment, related trackers and stakeholder follow-ups.
• Monitor adherence to internal policies, documentation standards, approval protocols and submission timelines, and escalate delays, gaps or deviations appropriately to HOD for decision and direction.
• Provide general administrative and governance support, including standardization of trackers, process documentation, routine reporting improvements and automation-friendly record keeping.
• Stay updated with applicable internal policies, outsourcing standards, procurement procedures, documentation requirements and regulatory reporting expectations relevant to the function.

• Communication: Strong ability to clearly articulate updates, governance issues, data trends and action items to both technical and non-technical stakeholders. 
• Governance mindset: Ability to understand policy requirements, approval flows, documentation standards and control expectations with strong attention to detail. 
• Analytical ability: Comfortable working with budget files, expense reports, vendor trackers, audit data, payment status and management reporting inputs. 
• Adaptability: Ability to operate in a fast-paced, evolving environment and remain flexible to changing priorities, urgent requests and stakeholder dependencies. 
• Teamwork: Proven ability to collaborate across departments, including Finance, Legal, Procurement, Risk, Compliance, PMO, BU teams, regional teams and vendors. 
• Proactivity: Strong sense of initiative, ability to follow through independently, identify delays or gaps early and propose practical next steps. 
• Time Management: Strong organizational skills with the ability to manage multiple workstreams, competing priorities, deadlines and recurring reporting cadences. 
• Confidentiality: Ability to handle sensitive financial, vendor, contract, audit and management information with discretion. 

• Degree in Business Administration, Management, Engineering or a related field; Masters / MBA strongly preferred.
• At least 5 years of relevant experience, preferably 5 to 8 years, in governance, operations, administrative support, IT planning, compliance, vendor management, finance operations, audit support or project coordination.
• Strong organizational skills, attention to detail and ability to maintain accurate trackers, repositories, evidence packs and documentation logs.
• Proficiency in MS Office tools, especially Excel, PowerPoint and Word; knowledge of SharePoint, Confluence, ServiceNow or similar workflow / repository tools is a plus.
• Effective written and verbal communication skills with the ability to prepare crisp emails, minutes, follow-up notes and management-ready summaries.
• Ability to work with multiple stakeholders across local, regional and global teams while maintaining ownership of assigned deliverables.
• Proactive attitude with willingness to learn, contribute to process improvements and support operational discipline across governance routines.