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Senior Help Desk Technician — ITIL-Driven IT Support

CGS Federal

CGS Federal seeks a Senior Help Desk Technician to support Level 1 & 2 Help Desk services for the EOUSA, handling end‑user PC, email, applications, and conference room setups. The role emphasizes ITIL‑based incident management, reporting, and user training in a government office environment. The ideal candidate will have ITIL Foundations, prior Adobe Connect experience, and an active DoD clearance. CGS offers comprehensive benefits and opportunities for growth in a collaborative government #J-18808-Ljbffr CGS Federal

Vacancy posted 2 days ago
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