Senior Help Desk Technician — ITIL-Driven IT Support
CGS Federal
CGS Federal seeks a Senior Help Desk Technician to support Level 1 & 2 Help Desk services for the EOUSA, handling end‑user PC, email, applications, and conference room setups. The role emphasizes ITIL‑based incident management, reporting, and user training in a government office environment. The ideal candidate will have ITIL Foundations, prior Adobe Connect experience, and an active DoD clearance. CGS offers comprehensive benefits and opportunities for growth in a collaborative government #J-18808-Ljbffr CGS Federal
- ...Job DescriptionJob Description Senior Help Desk Technician II Employment Type: Full Time Department... ...1 & 2 Help Desk (PC Assist) support services to end users consisting... ...update required information for all IT-related tickets utilizing ITIL - Creation of Incident work-log...SeniorFull timeFor contractorsWork at officeRemote workFlexible hours
- ...Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of... ...1 & 2 Help Desk (PC Assist) support services to end users consisting... ...required information for all IT‑related tickets utilizing ITIL Creation of Incident work-...SeniorFull timeFor contractorsWork at officeRemote workFlexible hours
- ...Job Description Job Description Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician... ...the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys...SeniorFull timeFor contractorsWork at office
$120k - $160k
...an opening for a Senior Service Desk Technician billet in Arlington... ...recognized as an IT leader in the... ...opportunity will be supporting the United States... ...support or help desk role Knowledge... ...: CompTIA A+, ITIL Foundations, or other... ...00 employees are driven by integrity and...SeniorFull timeWork at officeRemote workShift work$110k
...ID: 43538 Summary Senior Technical Analyst... ...Intelligence & Operations Support (MIOS) could be the place... ...intelligence, research, and data-driven analysis to MIOS and... ...Information Systems/IT, Software Application... ...plan focuses on helping our team members at every...Senior- ...We are seeking an experienced Senior Technical Targeting Analyst with... ...a background in advanced data-driven methodologies. The Senior... ...of analytical methodologies to support predominantly technical issues... ...develop innovative solutions and help people connect with resources...Senior
- ...seeking a customer-focused and technically skilled Senior Helpdesk Technician to provide onsite IT support for employees across IDEMIA Public Security (IPS) in... ...experience. Minimum of 5 years of experience in a Help Desk, Desktop Support, or Technical Support role. Experience...SeniorWork at officeRemote workWorldwide
- ...mission-focused organization supporting critical programs across the defense... ...growth. We are seeking a Senior Technical Targeting Analyst to... ...methodologies. Performs intelligence-driven data analysis. Perform the... ...Media Services, and IT Services provider. Established...Senior
$80k - $95k
...OBXtek is currently staffing for a Senior Integrated Logistics Support Specialist supporting the Army’... ...with the appropriate help desk for imaging and connection of IT equipment, and resolution of technical... ...such as CMMI-Dev Level III, ITIL, 6Sigma, PMI, and ISO. Our rapid...SeniorContract workWork at officeLocal areaRelocationFlexible hours- IT Audit Seniors and IT Audit Staff - Active Secret Clearance Tracking Code 139-257 Job Description... ...Audit Staff and Senior Associates to Support Federal IT Audits Location: McLean, VA... ...Four-caliber engagements in a mission-driven, boutique consulting firm DoD clearance...SeniorFull timeInterim roleImmediate start
$50k - $100k
...Technology is a performance-driven HUBZone Small Business... ...providing comprehensive IT services and solutions to... ...helpdesk and managing a service desk. Aso preferred is A+ or equivalent; ITIL Foundation preferred.... ...1 and Tier 2 end user support for incidents and service...Temporary workWork at officeRemote work- ...An established industry player is seeking a Technical Targeting Analyst to provide crucial support to the Intelligence Community. This role involves analyzing and responding to requests for a variety of analytic products, leveraging critical thinking and technical data...Senior
- ARServices is seeking a Technical Program Analyst to support the Defense Threat Reduction Agency in Fort Belvoir, VA. The role focuses... ...with contracting officers, and deliver executive summaries to senior leaders. A TS/SCI clearance and DoD experience are required. #J...Senior
$130k - $220k
As a Technical Analyst with Modern Technology Solutions, Inc. (MTSI) you will provide analytic support as part of a diverse team of experts performing a spectrum of military and intelligence analysis across a variety of different projects. The analysis work performed will...SeniorContract work- ...of HDR’s Building Engineering Services Group, you’ll help design the critical infrastructure that supports the digital age and shapes the spaces where people... ...the world. In the role of Control Systems Technical Senior Specialist, we'll count on you to:The Control Systems...SeniorLocal area
- Title:Senior IT Customer Support Analyst, Desktop SupportKBR is hiring a Senior IT Customer Support Technician to provide Tier 2 desktop and deskside support... ...and transformation, helping build and support technology... ...systems.CompTIA A+, Network+, ITIL Foundation, or Microsoft...SeniorFull timeLocal area
$65k - $90k
...business at the forefront of technology-driven innovation, dedicated to delivering exceptional... ...for our clients. We cultivate a supportive and inclusive workplace culture that values... .... Ventus Solutions is seeking a skilled Senior Technical Program Analyst to directly...SeniorContract work$90k - $110k
...application, we're here to help. Please reach out... ...us know how we can support you. You do not... ...is seeking a Help Desk Specialist to be... ...inclusive, purpose-driven culture and prepares... ...backgrounds, including senior government... ...and Experience: ITIL Foundation or CompTIA...Full timeContract workTemporary workLocal areaImmediate startRemote workWeekend work- ...partnering with a leading Federal Advisory Firm to identify a Senior Technical Business Analyst supporting a federal technology engagement. The Senior... ...supporting data analysis, reporting, or data-driven application development. Experience facilitating UAT...SeniorContract work3 days per week
- ...Corporation is a mission-focused organization supporting critical programs across the defense and... ...-term career growth. We are seeking a Senior Technical Targeting Analyst to support a... ...methodologies. Performs intelligence-driven data analysis. Perform the...SeniorFull time
- ...Thank you for considering IT Concepts dba Kentro,... ...a highly skilled Senior IT Support Specialist / Support Lead... ...Support Specialists, helping to develop technical depth... .... AI or automation‑driven systems experience (... ...‑cloud environments. ITIL Foundation, Security+,...SeniorInterim roleWork at officeLocal area
- ...2000, is a leading language and intelligence services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock... ...among DC area firms and continues to grow. ATS is seeking Senior Technical Targeting Analyst to support a client’s operational...SeniorContract workWork experience placement
- DescriptionThe Red Gate Group is seeking a Business Operations & Program Management Support Analyst - Senior to support the National Geospatial-Intelligence Agency (NGA) in Ft. Belvoir, VA. This position supports NGA's GEOINT Ground mission by providing comprehensive program...SeniorContract workLocal areaImmediate startFlexible hours
$70k - $90k
Cybersecurity Technical Writer - Senior Associate Join our team of high-end strategy and... ...and content strategy within a mission-driven environment. Job Responsibilities Edit... ...affecting critical infrastructure. Experience supporting government clients and delivering...SeniorContract workImmediate start- ...and controls, audiovisual, and IT systems. Headquarters in... ...industries. We are seeking a Senior Security Technical Specialist... ...Systems Technical Specialist to support our federal customers missions... ...world for the better. We are driven by our core values of agility,...SeniorWork at officeLocal area
$132.93k - $143.84k
..., business partners, and senior executives.Responsibilities... ...concepts into secure, supportable, enterprise-scale applications.AI-Driven Platform and application... ...controls, and guidance that help other developers build... ...relationship with Enterprise AI, IT, cybersecurity, or other...SeniorFlexible hours$90.42k - $170k
...Systems comprises cyber and mission IT; electronic warfare; and C5ISR... ...uniquely enable us to support sensitive missions for the U.S... ...Specialist - ITSM (CIS-ITSM), ITIL Foundation (V3 or V4), Certified... ...employers, we are a values and ethics driven organization that puts people’...Full timeWork experience placementLocal areaWorldwide- ...Overview/ Job Responsibilities We are seeking Senior Technical Support Specialist to provide advanced macOS, Jamf, and mobile device support across enterprise environments, delivering exceptional white-glove service to executives, senior leadership, and VIP stakeholders...SeniorRemote work
- Ventus Solutions in Arlington, VA seeks a Senior Technical Program Analyst to directly assist the Program Manager in a science program. You will coordinate conferences, demonstrations, events, meetings, and reviews, and maintain briefings. You will also manage input for...Senior
- Definitive Innovative Solutions (DIS) is seeking a Tier 2 Service Desk Analyst to provide advanced technical support for both classified and unclassified IT environments supporting a federal government customer in Arlington, VA. This role serves as a critical escalation...Senior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Help Desk Technician — ITIL-Driven IT Support. Be the first to apply!
- technical solutions specialist Fairfax, VA
- technical associate Fairfax, VA
- help desk administrator Fairfax, VA
- IT support technician Fairfax, VA
- support technician Fairfax, VA
- technical assistant Fairfax, VA
- desktop support analyst Fairfax, VA
- technical support associate Fairfax, VA
- user support analyst Fairfax, VA
- support analyst Fairfax, VA



