Shift Manager

Popeyes Shift Manager - Career Growth Opportunities!If you Love that Chicken at Popeyes®, then you will Love that PAYCHECK at Popeyes® too! As a Shift Manager at Popeyes® Louisiana Kitchen, you are responsible for overseeing the daily operations of the restaurant in the absence of the General Manager. The role focuses on ensuring smooth and efficient service by managing team members, maintaining a high level of food quality, and delivering exceptional customer service. The Shift Manager plays a critical role in driving team performance, ensuring guest satisfaction, and meeting operational goals. At this Popeyes® location, we are looking for people bursting with positivity and with smiling faces. If you are an enthusiastic team player who enjoys working with people, loves to learn new things, and wants to be a part of a winning team, then we want to meet you. Please Apply!Fantastic Benefits Include:Pay: $13 - $16 / hourMedical, Dental, Vision & Life Insurance for All Full-time EmployeesAnnual Bonus – Every year, Team Members get $100 on their Popeyes® Employment AnniversaryFree Shift MealFree Popeyes® UniformPaid Time Off, Once EligibleEnrolled in the Team Member Love Program by the Popeyes® FoundationEnrolled into MemberDeals – Special Discounts on Memberships, Entertainment & TravelCareer Advancement Opportunities at this Location! Over 35% of Store Leadership has been Promoted Internally. Career Advancement Opportunities PART 2 – We are Funky Chicken llc dba Popeyes® Louisiana Kitchen With 38 Locations in Georgia! We Might Have an Opening at Our Neighboring Location Once You Are Ready for a Promotion – Grow with Us!Responsibilities:Fostering a positive environment which helps the morale of the storeLeading by example, plus managing the teamProviding new hire training & ongoing training & development of Team MembersCompleting all necessary logs & paperworkProviding prompt & friendly customer service duties such as taking our guest's orders & processing payments accurately & upselling/cross-selling when appropriateChecking food quality & temperature throughout the day to ensure the food is fresh & safe to serveChecking all equipment for temperature & proper functioningProcessing returns & refunds & resolving customer complaints if neededPrepares & packages our signature menu items & drinks accurately & according to established recipes, portion sizes & presentation guidelinesFollowing Popeyes® procedures to adhere to all safety, food handling & sanitation standards as per company guidelines & health regulationsContribute to cleaning & sanitizing the whole restaurant including the lobby, dining room, the food prep equipment & utensils & storage areas, and exterior of the building, restroom, etc.Monitoring inventory levels during shifts, ensuring adequate stock of products & notifying management of any shortages. Unpacking deliveries & stocking inventory items as neededRequirements:Exceed customer expectations to ensure satisfaction ensuring their needs are met promptly and courteously while promoting the culture of Popeyes® Louisiana KitchenShow a friendly, professional & positive attitude to guests and fellow team membersCollaborate with team members to ensure smooth operations & provide support where and when neededPrompt & regular attendance on assigned shiftsAct with integrity, honesty & a professional mannerMust be at least eighteen (18) years of age.Comfortable working in a fast-paced environmentWillingness to learn & teach others the Popeyes® way in all areas of a fast-paced, high-energy environment & work multiple stations.Safely operate & clean kitchen equipmentPhysical Demands:Standing for long periods: Minimum of 4 hours, especially during busy times.Lifting & carrying between 10 to 50 pounds or more with proper lifting procedures.Multitasking, Bending/reaching, Repetitive motions & fast-paced movement, Manual dexterity & Heat toleranceEducation: Previous experience in food service or customer service is a plus but not required. We provide tons of training, but basic math skills are needed for handling cash transactions.Shifts Needed: Opening, Mid-day & Closing shifts available. We are Flexible when able and try to work around school schedulesFunky Chicken llc dba Popeyes® Louisiana Kitchen is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic. We encourage applications from individuals of all backgrounds and experiences.