ServiceNow Senior Business Analyst

Our client, a leading government agency in the public sector, is seeking a ServiceNow Senior Business Analyst to join their team. As a ServiceNow Senior Business Analyst, you will be part of the IT department supporting critical modernization initiatives. The ideal candidate will demonstrate strong analytical skills, excellent communication, and a proactive approach to process improvement, which will align successfully in the organization. Job Title: ServiceNow Senior Business Analyst Location: Washington, DC (On-site) Clearance: TS SCI Pay Range: Open What's the Job? Apply process improvement and reengineering principles to enhance business workflows and systems. Analyze business processes by mapping current states, identifying gaps, and recommending improvements. Support the design, documentation, and delivery of training programs related to process changes. Collaborate with technical teams to configure and optimize the ServiceNow platform for organizational needs. Communicate effectively with stakeholders to ensure successful implementation of process enhancements. What's Needed? Proven experience with ServiceNow platform analysis and system configuration at an expert level. Strong understanding of process analysis, mapping, and improvement methodologies. Experience in applying process reengineering principles within a government or large enterprise environment. Active TS/SCI security clearance is required. Willingness to work onsite in the Washington, DC area. What's in it for me? Opportunity to contribute to impactful government modernization projects. Work in a collaborative and innovative environment. Engage with cutting-edge ServiceNow solutions and process improvement methodologies. Be part of a mission-driven organization committed to public service excellence. Competitive work environment with opportunities for professional growth. Upon completion of waiting period, consultants are eligible for: Medical and Prescription Drug Plans Dental Plan Vision Plan Health Savings Account Health Flexible Spending Account Dependent Care Flexible Spending Account Supplemental Life Insurance Short Term and Long Term Disability Insurance Business Travel Insurance 401(k), Plus Match Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! #J-18808-Ljbffr