Academic Program Specialist

Academic Program Specialist Academic Program Specialist

POSITION DETAILS

The School of Labor and Urban Studies (SLU) Worker Education program partners with unions, community-based organizations, employers, and other CUNY units to provide academic and administrative support to union workers, working adults, and nontraditional students. The program helps participants earn degrees or certificates within CUNY, strengthen their skills, and improve career opportunities. LEAP to Teacher (LTT), one of SLU’s Worker Education initiatives, is a collaborative program between SLU and several CUNY colleges. LTT offers free, specialized support services to school and daycare workers pursuing higher education and advancing careers in teaching or other fields. LTT services are currently available at eight CUNY campuses: Bronx Community College, Borough of Manhattan Community College, Brooklyn College, City Tech, College of Staten Island, Lehman College, Medgar Evers College, and Queens College. Reporting to the LTT Program Manager, the Program Specialist provides frontline support for LTT services at designated CUNY campuses. Key responsibilities include outreach and recruitment, academic advising, student advocacy, coordination with support services, data tracking, and collaboration with internal and external partners.

RESPONSIBILITIES

Lead the daily academic and administrative onsite operations on behalf of Program Manager; provide regular updates on program activities, collaborate with team members at different sites and attend site/team meetings Assist in the development and implementation of new, targeted training programs to enhance student growth and experience Provide academic advisement to students from preadmission through graduation; methods include in-person, online, and/or phone sessions Assist the team in the development and utilization of an effective communication strategy using both print and online resources, such as social media

QUALIFICATIONS

Bachelor's Degree and four years' relevant experience required.

PREFERRED

Master’s degree in education, higher education administration, psychology, counseling, or a related field Experience in higher education, adult education/worker education, or PreK–12 public school systems Strong organizational, communication, presentation, time management, and planning skills with high attention to detail Demonstrated experience in academic advising and supporting student success Proficiency with student information systems (e.g., CUNYfirst, DegreeWorks) Knowledge of New York State teacher certification requirements, education majors, and teacher certification exams Proficiency with Zoom, Microsoft Office 365 (especially Excel, Teams, SharePoint, and PowerPoint), and Dropbox, with willingness to learn new platforms Ability to work a flexible schedule and travel throughout the five borough

CUNY TITLE

OVERVIEW Participates in the daily coordination of academic and administrative activities of a College's specialized academic program under management direction. Supports program development, student service delivery, outcome evaluation and instructor/student recruitment, enrollment, and retention. Recommends, implements and evaluates strategies to expand program offerings Prepares analytical and statistical reports for management Develops and maintains relationships with various College offices to improve student and faculty services Serves as resource expert regarding program policies and procedures Oversees office recordkeeping; manages updates of program web and print materials May supervise office operations and/or department budget Performs related duties as assigned. CUNY TITLE Higher Education Assistant FLSA Exempt

COMPENSATION AND BENEFITS

$74,490-$86,741 Salary commensurate with education and experience. CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive tuition waivers for CUNY graduate study, generous paid time off, and retirement/pension benefits. Staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

CLOSING DATE

July 15, 2026

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID 32403 Location Sch. of Labor & Urban Studies Job Type Full-Time #J-18808-Ljbffr City University of New York