Hospital Lead Security Officer - Marlborough, MA

We help make your world a safer place.

We are a trusted security provider committed to delivering professional, reliable, and responsive services. With a presence across multiple industries and communities, our mission is to protect people, property, and peace of mind.

Hospital Security - Lead Officer (2nd Shift)

Location: Marlborough, MA

Pay Rate: $22.50/hr

Full-Time Schedule: Monday - Friday, 4:00PM - 12:00AM

Part-Time Schedule: Saturday/Sunday, 4:00PM - 12:00AM

A Lead Officer is responsible for overseeing daily security operations at assigned client sites. This includes supervising personnel, ensuring adherence to post orders, and maintaining a high standard of safety and professionalism. The role requires strong leadership, attention to detail, and a commitment to client satisfaction.

Key Responsibilities:

· Team Leadership: Supervise Security Officers and Lead Officers, ensuring all duties are performed in accordance with post orders and company policies.

· Training & Development: Train new and existing staff, review post procedures, and ensure team readiness.

· Scheduling & Coverage: Coordinate shift coverage and ensure all posts are staffed appropriately.

· Client Relations: Serve as the primary point of contact for client representatives, addressing concerns and ensuring service excellence.

· Incident Management: Respond to emergencies, conduct investigations, and file detailed reports.

· Performance Management: Coach, discipline, and evaluate staff performance; document actions and escalate as needed.

· Patrolling & Inspections: Conduct regular site inspections and patrols to ensure safety and compliance.

· Administrative Support: Assist with payroll, personnel documentation, and report submissions.

Qualifications:

· High School Diploma or GED required.

· Minimum 2 years of security or supervisory experience (prior hospital experience preferred).

· Strong leadership, communication, and organizational skills.

· Ability to remain calm and professional in high-pressure situations.

· Proficient in intermediate computer use and report writing.

· Reliable transportation and communication.

· Experience onbaording and training new hires is a plus.

EOE/M/F/Vets/Disabilities

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex,

sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

#NorthernNE

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits include:

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

Our Company Mission:

Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.