Host Person - Draft Kings Restaurant

Host Person - Draft Kings Restaurant

Job Category: Food - Front of House

Full-Time

On-site

East Saint Louis, IL 62201, USA

Description

Responsibilities:

• Smiles, provides exceptional customer service, and always treats guests and coworkers with respect.
• Participate regularly in departmental and company meetings.
• Manages the reservation system, greets and seats guests, sets server rotation, and controls the flow of dining areas.
• Knowledgeable in the products the company serves.
• Understands customer service and execution of standards is what makes this position successful for the company and the team members.
• Sets and keeps restaurant workstations and the surrounding areas properly stocked, clean, safe, and organized.
• Ability to uphold great communication with guest, build rapport, and engage in friendly conversations.
• Communicates all guest service opportunities and product shortages or issues to management.
• Serves food/drink, greets and seats guests, busses, and runs food/drink, does side work, plus any other normal functions required to service our guests under normal operating conditions.
• Follows the company's attendance policy as well as other rules and regulations set forth in the handbook.
• Able to satisfactorily complete assignable work tasks requested by the departmental leaders
• Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
• Ensures the proper steps of service, and our guests needs, are being met.
• Other duties as assigned.

Compensation: $15.50 per hour

Physical Demands & Work Environment:

• Standing for long periods during shifts
• Walking frequently to seat guests and check table availability
• Communicating clearly in a loud environment
• Carrying menus, cleaning small areas, or moving lightweight items
• Working quickly during busy game nights or peak hours
• Maintaining a friendly and professional attitude under pressure
• Loud environment with televisions, cheering crowds, and conversations

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications:

• 1 year Host experience in a fast-paced environment, preferred
• Must be 21 years of age or older
• Must have basic mathematical skills
• Must be able to work Weekends, Nights and Holidays
• Able to effectively communicate in English via verbal and written

Skills

Required: Hospitality - Novice, Customer Service - Novice

Preferred: Teamwork Orientation - Novice, Active Listening - Novice

Behaviors

Preferred: Team Player: Works well as a member of a group

Motivations

Preferred: Self-Starter: Inspired to perform without outside help

Education: Required: High School or better.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.