Chief Medical Officer

Job Description

Job Description

Our Mission

To promote the well-being of the underserved by providing access to high-quality healthcare for all, regardless of ability to pay.

Our services, activities and governance reflect the Islamic values and moral principles which inspired our founders. These include the core values which are universally shared and revered by society at large: Service, Compassion, Human Dignity, Social Justice, and Ethical Conduct.

Working at UMMA

UMMA is looking for passionate and mission-driven Staff who look to make an impact on the lives of our patients and the members of our community. These roles include Physicians and Medical Staff, Behavioral Health Staff, Administration, and more! For more information on the services we provide, Click Here

Benefits and Compensation

UMMA offers a competitive compensation and benefits package with comprehensive and cost-effective medical plans. Benefits package includes Medical, Dental, Vision, AD&D and Supplemental Life Insurance, Employee Assistance Program Tuition Reimbursement, loan repayment opportunities, 403(b) savings plan, employee discounts, extended lunch on Fridays, and more!

Our compensation plan also includes Paid Holidays, Paid Time Off (accruals begin on the first day of hire), Employee Recognition, and more!!

SUMMARY

UMMA Health is seeking a dynamic and mission-driven Chief Medical Officer (CMO) to serve as a key member of the Senior Executive Team, helping to shape the organization’s overall strategy and direction. This role leads the clinical vision for the organization and provides strategic and operational oversight across quality improvement, pharmacy, risk management, clinic operations, and special clinical initiatives.

The CMO provides medical leadership and expertise to ensure the delivery of high-quality, accessible, and evidence-based care. This leader will champion the development and implementation of innovative clinical programs and foster strong

collaboration with internal teams and external strategic partners to advance UMMA’s mission.

The Chief Medical Officer is a board-certified or board-eligible physician (MD or DO) with a valid license to practice medicine in the State of California. This role includes a balanced commitment of approximately 30% direct patient care and 70% administrative leadership, including oversight of risk management and quality improvement efforts. The CMO supervises clinical staff (MDs, NPs, etc.) while delivering care to a diverse patient population across South Los Angeles, San Bernardino, and future expansion into additional counties.

ESSENTIAL DUTIESClinical Program Leadership and Strategy

• Organize and prioritize clinical activities to achieve medical and clinical services goals and objectives
• Ensure programs are strategically aligned, complementary, and effective, particularly within a resource-conscious environment

Program Implementation and Operations

• Provide leadership for the day-to-day operations of the provider team, including physicians, nurse practitioners, physician assistants, and nurses
• Ensure clinical programs are implemented in alignment with their design and organizational goals
• Support and empower staff in the effective execution of programs

Team Leadership and Development

• Provide supervision, guidance, and professional development opportunities to clinical team members
• Lead all aspects of team management, including hiring, training, workload assignment, performance monitoring, and evaluation
• Initiate corrective or disciplinary actions when necessary
• Partner with the CEO to develop and refine job descriptions
• Serve as a mentor and advocate for team members, both individually and collectively

Direct Patient Care

• Provide direct primary care services to patients
• Deliver culturally competent care to an ethnically, economically, and socially diverse patient population

Clinical Management/Administrative

• In partnership with the CEO, develop and oversee medical programs, policies, and procedures across all patient service components
• Collaborate with the CEO to define, approve, and interpret medical policies and clinical protocols on an ongoing basis
• Lead the development, coordination, and implementation of clinical services and programs
• Ensure all medical and counseling programs meet applicable certification requirements
• Establish and maintain procedures and protocols for clinical service programs
• Develop and implement standards and tracking processes for clinician productivity
• Review credentials, delineate clinical privileges, and ensure all clinical professionals maintain appropriate board authorization
• Provide oversight of administrative functions for clinical personnel
• Serve as a clinical resource by providing medical consultation to providers regarding patient care
• Assess and support training of clinical staff on medical equipment usage
• Oversee laboratory functions, including serving as liaison to outsourced lab partners, reviewing results, and ensuring appropriate patient communication
• Oversee medication management processes, including liaison responsibilities with outsourced pharmacy partners
• Lead and facilitate regular provider and clinician meetings
• Oversee, manage, and/or participate in negotiations of clinical agreements and contracts, including partnerships with healthcare institutions, insurance plans, program providers, and vendors

Quality Care

• Partner with the Quality Improvement (QI) Committee to establish and implement a structured peer review process
• Conduct ongoing evaluation of medical services, including the introduction of new procedures and best practices as appropriate
• Support analytics and the development of quality measures aligned with evolving payment models (e.g., value-based and risk-based care)
• Lead and maintain responsibility for the organization’s overall Quality Improvement (QI) plan
• Provide vision, leadership, and support for the Patient-Centered Medical Home (PCMH) model at UMMA
• Develop and implement strategies to improve quality care measures across departments and providers
• Address patient grievances and incident reports related to the delivery of care

Senior Management Team

• Serve as an active member of the Senior Management Team, contributing to discussions and decisions that enhance operational effectiveness and the quality of healthcare delivery
• Participate in long-term strategic planning, including organizational growth, managed care strategy, and program and grant development
• Present at monthly Board of Directors meetings, as requested by the CEO, and collaborate with the Board Quality Improvement Committee on clinical and quality-related matters
• Provide clinical insight and leadership to inform the organization’s strategic plan, vision, and direction
• Act as an ambassador for the organization, building and maintaining relationships with external partners in the healthcare community
• Foster a work environment grounded in service, collaboration, and mutual respect
• Provide the CEO with timely updates on clinical performance metrics and implementation progress
• Perform other duties as assigned by the CEO

Risk Management

• Lead and coordinate risk management functions to ensure effective identification, assessment, and mitigation of risk, maintaining a safe environment for patients, families, and staff
• Identify and minimize legal exposure, supporting the management and defense of legal claims as needed
• Develop and implement loss control measures related to patient care concerns, including access to care and appropriate treatment delivery
• Design and oversee proactive risk management programs; provide staff education and training on procedures, documentation, reporting, and follow-up in key risk areas
• Serve as a subject matter expert in risk reduction, staying current on industry trends and best practices
• Build and maintain strong relationships with internal and external stakeholders to promote open communication around risk and patient safety
• Act as a primary point of contact for escalated patient concerns that may involve potential clinical claims; collaborate with the Patient Advocate to review and route concerns appropriately
• Review and update the organization’s risk management plan and related policies on an annual basis
• Provide guidance on bioethical issues through consultation, policy review, and education, ensuring alignment with patient rights and ethical standards
• Promote and ensure compliance with all applicable regulations, including HIPAA
• Evaluate and determine appropriate responses to risk events and patient care concerns, exercising sound judgment in complex and sensitive situations
• Ensure follow-up on regulatory and insurance survey findings, implementing corrective actions to minimize risk and maintain compliance
• Recommend and implement improvements to policies and procedures to reduce risk and prevent future occurrences
• Participate in committees and task forces focused on quality improvement, patient safety, and risk reduction initiatives

QUALIFICATIONS/ POSITION REQUIREMENTS

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this job. Individual abilities may result in some deviation from these guidelines.

Education and Experience

• Board-certified or board-eligible physician (MD or DO) with a valid, unrestricted license to practice medicine in the State of California; no pending or previous disciplinary action from any state licensing entity
• BCLS, ACLS, and PALS certifications required
• Minimum of five (5) years of progressive leadership experience in a complex healthcare environment; experience within a Federally Qualified Health Center (FQHC) setting strongly preferred
• Demonstrated experience managing and supervising clinicians, as well as leading quality improvement (QI) initiatives, is required

Knowledge

• Expertise in current medical and treatment practices within area of specialty
• Awareness of current medical, educational, and psychosocial intervention approaches
• Strong understanding of quality improvement principles, population health management, and performance measurement in a healthcare setting

Ability

• Ability to deliver high-quality clinical care within established organizational guidelines in an efficient and organized manner
• Proven ability to lead, support, and develop clinical teams
• Strong interpersonal and communication skills, with the ability to engage effectively with diverse cultural and ethnic communities
• Ability to work collaboratively in a team-based environment, including with interdisciplinary staff and volunteers
• Commitment to advancing the mission and goals of the organization
• Flexibility to adapt to varying schedules and clinical sites
• Ability to travel to various clinic and service sites across South Los Angeles, San Bernardino, and other service locations as needed
• Spanish language proficiency highly desirable

Regulatory Requirements:

• Successful completion of post-offer physical examination, drug screening, and criminal background check

Compliance with recommended healthcare personnel vaccination and preventative testing requirements, including Hepatitis B, Influenza, MMR, TDAP, and TB

PHYSICAL ACTIVITY

While performing this work, the incumbent:

• Will spend substantial time standing, sitting, speaking and listening
• Must regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds
• Is expected to travel via personal vehicle throughout the community on a frequent basis

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

EQUIPMENT & SOFTWARE OPERATION

The incumbent in this position may operate any/all of the following equipment:

• Telephone, cell phone, fax
• Computer, printer and related equipment
• Copy machine
• Audio-visual equipment
• Personal automobile

Computer software may include any or all of the following:

• Microsoft Office
• Microsoft Access
• Design / Publishing software
• Internet Explorer
• Donor Software