Employee Relations Specialist

Knoxville
10604 Murdock Dr
Knoxville, TN 37932, USA

Knoxville
10604 Murdock Dr
Knoxville, TN 37932, USA

This position is not eligible for recruiting or sourcing by outside parties.

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Mesa is seeking an Employee Relations Specialist that will help create an engaging and inclusive work environment. If you enjoy solving problems, building trust, and partnering with leaders to explore employee relations matters, we'd like to hear from you!

Responsibilities

• Serves as the initial contact and liaison for intake and assessment of employee complaints.
• Conducts initial interviews and gathers information for employee relations matters such as harassment allegations, work complaints, or other concerns; informs appropriate HR staff when additional investigation is required.
• Maintains knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations, and human resources.
• Assists with preparation of plans, policies, documents, and reports including EEO-1, affirmative action plans, organizational charts, labor agreements, and employee handbooks.
• Assists management with performance concerns, disciplinary action and conflict management issues.
• Conducts exit interviews, summarizes findings, and discusses trends and concerns with senior management.
• Advises all involved parties in a dispute with the goal of reaching a fair and amicable resolution that satisfies all parties needs.
• Applies knowledge of business, legal, and industry best practices to help involved parties reach an agreement.
• Works efficiently and promptly such that wage loss, interruption of business operations, ill feelings, and mistrust are minimized and mitigated.
• Investigates and interviews appropriate staff and conducts necessary research to verify pertinent facts.
• Actively listens to all sides of a disagreement; seeks understanding of undisputed facts, identifies areas of mutual agreement, and suggests possible areas for compromise.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent time management skills with the proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Thorough understanding of laws, regulations, and guidelines related to HR.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Proficient with Microsoft Office Suite or related software.

Education and Experience

• Bachelor's degree, preferably in human resource management or related field or equivalent combination of education, training and experience.
• Four years of professional human resource administration, including two years in employee relations preferred OR its equivalent through training, education, and other experience.
• Paid Time Off
• Holiday Pay – 10 Days Annually
• Life Insurance (Company Paid)
• Disability Insurance (Company Paid)
• 401(K) Retirement Savings plan
• 401(K) Matching Contribution
• Section 125/Cafeteria Plan
• Long Term Care Insurance
• Tuition Reimbursement
• Fitness Center Reimbursement
• Annual Performance Bonus
• 9/80 Work Schedule Option
• FSA and HSA Options

Notice to External Search Firms: Mesa Associates, Inc. and its subsidiaries do not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Mesa Associates, Inc. Talent Acquisition engages with approved search firms directly for specific hiring needs.

Travel Required

Yes . 10-25% travel: Visits regional offices, conducts investigations, facilitate

Qualifications

Skills

Required

Human Resources

Intermediate

Behaviors

Required

Detail Oriented

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

:

Motivations

Preferred

Ability to Make an Impact

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization

:

Education

Required

Bachelors or better in Human Resource Administration or related field.

Experience

Required

4 years:

4 years:

Four years of professional human resource administration, including two years in employee relations required OR its equivalent through training, education, and other experience.

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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