Used Car Sales Associate

Job Description

Job Description

We are seeking a motivated and customer-focused professional to join our team in a sales role centered on helping customers find the right pre-owned vehicle for their needs. In this position, you will create a welcoming and informative experience for every guest, guide customers through the vehicle selection process, and support them from initial inquiry through delivery.

• Greet customers and build positive relationships by delivering friendly, professional service.
• Listen to customer needs and recommend vehicles that align with preferences, budget, and lifestyle.
• Present vehicle features, benefits, and available options in a clear and helpful manner.
• Conduct walkarounds, test drives, and product demonstrations.
• Follow up with prospects and leads in a timely and organized way.
• Work collaboratively with finance, service, and management teams to support a smooth sales process.
• Maintain accurate records of customer interactions, vehicle information, and sales activity.
• Stay informed about inventory, pricing, market trends, and promotional offerings.
• Support compliance with dealership policies and all applicable sales procedures.

• Strong interpersonal and communication skills.
• Customer service mindset with the ability to build trust and rapport.
• Sales experience preferred, ideally in automotive or retail environments.
• Ability to learn product knowledge quickly and explain information confidently.
• Organized, self-motivated, and able to manage multiple priorities.
• Comfort using CRM systems, digital tools, and basic computer applications.
• Professional appearance and demeanor.
• Valid driver’s license and acceptable driving record, where required. 3 year driving history is required.

• Previous experience in automotive sales, customer service, or hospitality.
• Familiarity with vehicle appraisal, financing basics, or dealership operations.
• Ability to work in a fast-paced environment and adapt to changing priorities.

• Competitive compensation structure with commission opportunities.
• Training and support to help you succeed in the role.
• Opportunity to work with a diverse inventory and a dynamic team.
• A customer-centered environment that values professionalism and growth.

If you enjoy helping people, thrive in a goal-oriented environment, and are motivated by delivering excellent service, this could be an excellent opportunity for you. We welcome applicants who are eager to learn, contribute to a high-performing team, and create a positive experience for every customer.