Project Manager

Position: Project Manager

Location: Nashville, TN

Work Arrangement: Hybrid

Contract Length: 12 months

Schedule: Monday–Friday 8-5

About the Opportunity

Our client is seeking an experienced, analytical Project Manager to support business operations, process improvement, organizational transitions, and cross-functional initiatives. This role will focus on managing complex business projects, collaborating with stakeholders across multiple departments, and driving projects from initiation through implementation. The ideal candidate has a strong background in business operations and process-driven project management, with the ability to navigate ambiguity, identify roadblocks, and develop practical solutions. This is a business-focused Project Manager position rather than an IT Project Manager role. Experience with operational improvements, legal or compliance initiatives, vendor management, and organizational change is highly valued.

Key Responsibilities

• Lead cross-functional business operations projects from initiation through implementation, ensuring timelines, deliverables, and objectives are met.
• Collaborate with business leaders, legal teams, operations, and other departments to coordinate project activities and drive execution.
• Manage projects involving business process transitions, operational restructuring, and organizational changes.
• Coordinate business process outsourcing transitions, including documentation, knowledge transfer, training, and stakeholder communication.
• Oversee projects involving supplier agreements, business partner contracts, carrier transitions, and operational process updates.
• Support marketing, distribution, and branding initiatives requiring coordination across multiple departments.
• Identify project roadblocks, investigate underlying issues, and collaborate with stakeholders to develop actionable solutions.
• Facilitate discussions across teams to clarify responsibilities, establish timelines, and ensure accountability.
• Manage competing priorities and shifting business needs while maintaining project momentum.
• Build strong relationships with stakeholders at all levels and communicate project updates effectively.
• Identify opportunities to improve processes, resolve inefficiencies, and strengthen operational workflows.
• Take ownership of project execution, proactively address challenges, and ensure initiatives move forward through completion.

Qualifications

• Proven experience managing business operations, organizational change, or process improvement projects.
• Strong understanding of project management methodologies, tools, and best practices.
• Experience coordinating projects across multiple departments and stakeholder groups.
• Demonstrated ability to identify operational inefficiencies, investigate issues, and drive projects to completion.
• Strong analytical, critical-thinking, and problem-solving skills.
• Excellent communication, organization, and stakeholder management abilities.
• Ability to work independently and navigate ambiguity in a fast-paced environment.
• Experience with legal, compliance, vendor management, business transitions, or operational transformation initiatives preferred.
• Insurance industry experience strongly preferred, particularly in commercial insurance, underwriting, brokerage, or specialty insurance.
• Bachelor's degree preferred.
• Previous experience working within a Project Management Office (PMO) is a plus.

Systems & Tools

• Project management tools and methodologies
• Business process documentation and workflow management
• Reporting, tracking, and project documentation systems
• Microsoft Office and other business operations software

Ideal Candidate Profile

The ideal candidate is a proactive, analytical Project Manager who takes ownership of complex business initiatives and knows how to move projects forward beyond simply tracking deadlines and reporting status updates. They should be comfortable asking questions, identifying the root causes of delays, challenging assumptions, and working collaboratively with stakeholders to resolve challenges. A strong candidate will bring experience managing cross-functional projects, improving business processes, coordinating organizational transitions, and maintaining accountability across teams. They should be adaptable, resourceful, and comfortable working in an evolving environment where priorities shift and processes may not always be clearly defined. Insurance industry experience and familiarity with legal, compliance, or vendor-related initiatives are strong advantages.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. Reasonable accommodations are available for qualified individuals with disabilities upon request.