(USA) Store Manager - Supercenter

Responsibilities Develops communicates and leverages a strategic vision aligned with company market and local plans and tactics to direct the management team and hourly associates in facility operations merchandising and company direction Provides supervision and development opportunities for management and hourly associates in a facility that may present issues such as high turnover, significant engagement issues, inexperienced associates, and recruiting challenges in an experienced highly competitive market requiring ongoing and proactive recruitment hiring training mentoring succession planning duty assignment performance evaluation recognition and belonging mindset in the workplace across multiple levels of the organization Upholds the company’s Open Door Policy by meeting with associates, listening to concerns, researching issues, leveraging necessary resources for complex time‑sensitive requests, reviewing company policies and procedures, teaching and driving consistency in responsiveness and resolution across managerial levels within the facility, and providing resolution for associates including proactively seeking out associate comments and concerns by meeting with associates in their work areas Ensures compliance with company policies and procedures by anticipating and proactively responding to challenging compliance issues, effectively navigating an environment with challenging compliance requirements and high levels of necessary controls, developing and maintaining relationships with federal, state, and local officials, holding hourly associates and managers accountable, analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, maintaining quality assurance standards, overseeing safety and operational reviews, developing and implementing action plans to correct deficiencies, and providing direction and guidance on executing company programs and strategic initiatives Initiates, directs, and participates in community outreach programs in a high‑visibility, potentially high‑profile, dynamic environment with the possibility of significant media attention, requiring ongoing engagement and a high interface with the community and corporate by encouraging and supporting associates and managers in serving as good members of the community, establishing and maintaining relationships with key individuals or groups in the community and media as the representative for the company, presenting the company’s perspective to various external organizations following the company’s media guidelines, navigating organizational resources and barriers to autonomously and effectively respond to challenging media requests, and championing company‑sponsored programs, events, and sustainability efforts to associates, customers, and the local community to emphasize the facility as part of the community Drives the financial performance of the facility by ensuring that sales and profit goals are achieved, maintaining a strategic, holistic and analytical business perspective, anticipating and accounting for key performance indicators, executing process improvements and productivity tools, leading the management team in controlling expenses to ensure they are indexed to sales, interfacing with market teams to drive margins and increase sales, developing and implementing plans to correct any deficiencies in financial performance in the facility, overseeing the creation of budgets and leading the analysis of economic trends and community needs for budget forecasting Models, enforces, and provides direction and guidance to hourly associates and managers within a highly challenging labor environment, for example significant recruitment and engagement issues, high turnover, and proper customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved within company guidelines and standards Drives sales in the facility by accounting for multiple dynamic indicators (external environment, merchandising, customer and associate base, replenishment, sales windows, merchandise presentation, accurate and competitive pricing, proper signing and inventory levels, budgeting and forecasting sales, and assessing economic trends and community needs) Ensures the success of the Academy training environment and store standards by meeting the store requirements as defined in the Academy Store standards and standard operating procedures, creating an engaging and high‑performance culture, integrating and including Academy associates in leadership and store meetings and activities that supports associate engagement in the overall facility, engaging the trainees during their store assignment (e.g., being available to trainees, providing job‑shadowing opportunities, acting as a culture champion, engaging the customers within the Academy training format, and maintaining a high level of customer service within the facility), serving as a visible operations champion in the Academy program (e.g., welcoming and introductions, tonew trainee group, speaking on relevant business experience), acting as an Academy advocate across the supported markets and participating in the talent planning and succession planning within the supported markets Provides overall direction by analyzing business objectives and customer needs, developing, communicating, building support for and implementing business strategies, plans and practices, analyzing costs and forecasts and incorporating them into business plans, determining and supporting resource requirements, evaluating operational processes, measuring outcomes to ensure desired results, identifying and capitalizing on improvement opportunities, promoting a customer environment, and demonstrating adaptability and sponsoring continuous learning Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps, recruiting, selecting, and developing talent, supporting mentorship, workforce development and succession planning, and leveraging the capabilities of new and existing talent Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices, developing consequences for violations or noncompliance, and supporting the Open Door Policy Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives, engaging key stakeholders in the development, execution and evaluation of appropriate business plans and initiatives, and supporting associate efforts in these areas Core Values & Expectations Respect the individual: build high‑performing teams, embrace differences in people cultures ideas and experiences, create a workplace where associates feel seen, supported and connected through a culture of belonging, and create opportunities for all associates to thrive Respect the individual: work collaboratively, build strong and trusting relationships, communicate with impact, energy and positivity to motivate and influence Respect the individual: attract and retain the best talent, empower and develop talent and recognize others contributions and accomplishments Act with Integrity: maintain and promote the highest standards of integrity, ethics and compliance, model the Walmart values to support and foster our culture, hold oneself and others accountable, support Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us, creating a sense of belonging, eliminating waste, participating in local giving Act with Integrity: act in a selfless manner and be consistently humble, self-aware, honest, fair and transparent Serve Our Customers and Members: deliver results while putting the customer first, consider and adapt to how, where and when customers shop, and apply the EDLP and EDLC business models to all plans Serve Our Customers and Members: make decisions based on data insights and analysis, balance short and long‑term priorities, and consider all stakeholders when making plans Strive for Excellence: display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes Strive for Excellence: drive continuous improvements, adopt and encourage the use of new technologies and skills, and support others through change Qualifications Minimum Qualifications: Bachelor’s Degree and 2 years of general management experience, including financial accountability, and 4 years of experience supervising at least 50 non‑exempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination; OR 4 years of general management experience, including financial accountability and 4 years of experience supervising at least 50 non‑exempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination For facilities that sell firearms, successful completion of a firearms‑specific Criminal Background Check and Firearms Authorized Training is required For facilities that sell only ammunition and have state‑specific requirements, a current state‑issued Certificate of Eligibility may be required Preferred Qualifications: Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University; experience as a Store Manager in a low‑complex store, or 1 year experience as a Store Manager in a medium‑complex store, or 2 years experience as a Store Manager in a high volume retail store; Running a fresh or dry grocery area Compensation & Benefits Annual salary range: $110,000 – $170,000 per year Additional compensation: annual or quarterly performance bonuses; Regional Pay Zone (RPZ) (based on location); Complex Structure (based on external factors that create challenges); State Pay Differential (where applicable) Health benefits: medical, vision, and dental coverage Financial benefits: 401(k), stock purchase, and company‑paid life insurance Paid time off: PTO including sick leave, parental leave, family care leave, bereavement, jury duty, and voting Additional benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more Education benefit: Live Better U program (full‑time and part‑time associates) covering tuition, books, and fees Location 7011 MAIN ST, AMERICAN CANYON, CA 94503-1169, United States of America. Workplace Policy Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. #J-18808-Ljbffr