Maintenance Supervisor- Multifamily- Worcester, MA

MAINTENANCE SUPERVISOR

About the Role
CHARLESGATE Property Management is a Boston-based real estate firm expanding into the Boston market with a bold, forward-thinking approach to multifamily property management. Our team operates within an innovative “POD” structure designed to drive collaboration, efficiency, and accountability at every level. You will be part of a team overseeing a portfolio of multifamily apartment buildings, providing value to a host of owners, not just to a single building. 

Job Description
We are seeking an organized and proactive Maintenance Technician to join our growing team. This position is responsible for handling day-to-day maintenance service requests, repairs and custodial tasks for 300+ units across Boston. The ideal candidate is an energetic professional who enjoys taking on a variety of responsibilities. This person can work independently with minimal supervision, is well-organized, flexible, and thrives in a dynamic environment supporting a diverse team. The candidate will be part of a three-person team including a Maintenance Manager at first, with inevitable growth to a larger maintenance unit as we grow in the area. This person will be required to work on-site 5 days a week. 

 
Key Responsibilities

• Complete all assigned service requests in a timely manner
• Perform turnover inspections, repairs, and cleaning of vacant apartments as directed
• Schedule and complete regular preventive maintenance tasks
• Coordinate and oversee special projects as assigned
• Assist and monitor work performed by outside contractors and vendors
• Monitor and maintain building systems as directed
• Complete groundskeeping and landscaping tasks
• Promptly report any unusual occurrences or property damage to the Maintenance Manager and/or Resident Services Manager
• Proactively and creatively solve maintenance and repair issues as they arise
• Maintain a professional and courteous demeanor with residents, clients, vendors, contractors, and colleagues
• Adhere to all safety standards in compliance with company, local, state, and federal regulations
• Ability to lift and exert up to 50+ pounds occasionally, 25–50 pounds frequently, and 10–20 pounds regularly

Qualifications

• High School Diploma or GED required
• Personal vehicle and basic tools required
• Certifications or special licenses (HVAC/EPA, Electrical) preferred
• Minimum 2 years of professional maintenance experience in a fast-paced environment
• Experience in the property management industry is required
• CPO and EPA certification is good to have but not required. 
• Proficiency in the following maintenance skills:
  • Plumbing: Repair/install faucets, pipes, toilets, disposals, dishwashers, water heaters, fridges, washers
  • Electrical: Repair/install switches, outlets, lighting, fans, HVAC, garage door openers
  • Drywall: Patch holes and dings, especially during turnovers
  • Painting: Touch-ups and full unit repainting as needed
  • Appliance Repair: Service major appliances including HVAC and water heaters
• Landscaping:
  • Groundskeeping—mowing, weeding, trimming, watering, exterior bulb replacement, sweeping, raking, general grounds maintenance
  • Snow removal—shoveling, snow blowing, plowing walkways/driveways, salting
• Cleaning:
  • Entrances—sweeping and vacuuming debris
  • Common areas/bathrooms—cleaning floors, walls, counters, glass, sinks, toilets
  • Hallways/elevators—cleaning floors and walls
  • Exterior/outdoor areas—removal of debris and maintaining cleanliness

Compensation
$26.00-29.00/hr

Benefits

• Eligible for holiday pay, on-call pay, and overtime (with approval)
• Majority employer-paid health and dental insurance 
• Paid time off, including vacation and personal/sick days
• Generous company holidays
• 401K, FSA, and supplemental insurance

About Charlesgate
CHARLESGATE is an integrated real estate firm that empowers thousands of clients throughout New England, metro New York City, and Denver, with a comprehensive array of services across residential and multifamily commercial real estate—including property management & leasing, sales brokerage, investment sales, construction, and new development. Founded in Boston, MA, in 2003 and headquartered in Back Bay, CHARLESGATE has the distinct honor of being one of only 4% of companies that've been on the Inc. 5000 list of fastest-growing private companies in America five times. 

Our Vision:
To inspire and empower our clients, our team, and our communities through comprehensive real estate solutions.

Our Core Principles:

MOVE MARKETS & WIN TOGETHER | We're not order takers. We're partners who drive transformative wins through critical thinking and aligned action.

SPEAK HARD TRUTHS | Seek first to understand the perspectives of others.

CHALLENGE CONVENTIONS | Status quo is the enemy of value. We mine the gap between what is and what could be to unlock more value.

OWN IT | Results matter more than effort. Accountability means rising above your circumstances. We commit fully to getting it done right.

PEOPLE > EVERYTHING | Creating better outcomes for the people we serve is our highest calling. Everything we do is delivered with genuine hospitality.

 
Equal Opportunity Statement
CHARLESGATE Property Management is committed to providing equal employment opportunities and complying with all applicable federal, state, and local laws. We strive to maintain a work environment free from harassment, discrimination, or retaliation based on age, race, color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information, veteran status, uniformed service member status, or any other protected status.