Micromobility Student Ambassador

Micromobility Student Ambassador

Hiring Department: Parking and Transportation Services

Position Open To: All Applicants

Weekly Scheduled Hours: 24

FLSA Status: To Be Determined at Offer

Earliest Start Date: Ongoing

Position Duration: Expected to Continue

Location: UT MAIN CAMPUS

General Notes

UT Parking and Transportation Services (PTS) provides the campus access, mobility, and services through policies that are customer focused, environmentally friendly, and economically sound. PTS understands that as a student, your first obligation is your education - we work around your schedule.

Purpose

The Micromobility Student Ambassador will support campus safety mobility initiatives. Student Ambassadors will help educate the campus community about new safety protocols, promote responsible riding, and support a safer environment for pedestrians and riders.

This is a peer education role. Ambassadors are expected to be friendly, approachable, reliable, and comfortable speaking in a positive and respectful way.

Responsibilities

• Educate the campus community about campus mobility safety rules, expectations, and new safety protocols.
• Serve as a friendly and visible point of contact during the program launch.
• Answer questions and help inform the public.
• Distribute educational materials, reminders, and promotional items as needed.
• Encourage following safety guidelines in a respectful, non-confrontational manner.
• Share feedback, common questions, or recurring concerns with the program.
• Help identify high-traffic or high-confusion areas where additional messaging may be needed.
• Attend required training sessions and team check-ins.

Required Qualifications

• Staff must be reliable, responsible, and have regular availability.
• Must maintain an unexpired Texas Driver's License and a clear driving record.
• Must be authorized to work in the U.S.
• Must be enrolled at an institution of higher learning and meet enrollment eligibility.
• Must not be working for another UT dept. or State of Texas dept.

Preferred Qualifications

• Customer service skills are a plus.
• Strong communication and interpersonal skills
• Friendly, positive and professional attitude
• Interest in campus safety, student life, transportation and community engagement
• Dependability and punctuality
• Comfort working outdoors and in high-traffic campus areas
• Ability to follow program guidelines and communicate consistent information
• Willingness to learn campus micromobility safety rules and protocols
• Ability to work independently and as part of a team
• Good judgment when interacting with students, staff, faculty and visitors

Salary Range:

$15/hour

Working Conditions

• Use of manual dexterity
• Climbing of stairs
• May work in all weather conditions, including inclement and extreme weather
• Some heavy lifting and moving up to 50lbs. may be required
• Uniform is a PTS shirt & safety vest (provided), and black or khaki pants or shorts
• Driving a vehicle or cart
• May work around loud noises

Work Shift

• Weekdays: Two shifts available - 6:45am 12:00pm and 11:45am 5:00pm.
• Work to be performed in-person, on campus.
• 24 hours per week, must work a minimum of 5 hours per week

Required Materials

• Resume/CV

Please note: We are NOT currently hiring Work Study Students and you CANNOT work for PTS if you are already working for another UT Department

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume in the first step of the online job application process. Then, any additional Required Materials will be uploaded in the My Experience section; you can multi-select the additional files or click the Upload button for each file. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find Jobs. Before you apply though, log-in to Workday, navigate to your Worker Profile, click the Career link in the left-hand navigation menu and then update the sections in your Professional Profile. This information will be pulled in to your application. The application is one page and you will need to click the Upload button multiple times in order to attach your Resume, References and any additional Required Materials noted above.

Employment Eligibility:

Please make sure you meet all the required qualifications and you can perform all of the essential functions with or without a reasonable accommodation.

Retirement Plan Eligibility:

Students in this position may choose to enroll in the UTSaver voluntary retirement programs.

Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]