Store Manager

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations across North America. With over $4.5 billion in tire and auto service sales, BSRO provides competitive pay, formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full‑time and part‑time employees, and a 401(k) plan. Position Summary As an exempt leadership role, Store Managers are expected to maintain a flexible schedule that supports the needs of the business. This position typically requires 40+ hours per week, generally across five days, including weekends. Additional hours may be required based on staffing levels, customer demand, store performance, and overall business needs. Pay Range: $58,235.00 - $98,990.00 Responsibilities Customer service. Drive store sales & promotions. Build customer satisfaction & loyalty, creating results for teammates, customers and the company. Understand alternative tire sourcing and competitors. Track and meet payroll, budgets and store goals. Keep records and relevant financial information current. Manage, schedule and assign staff according to their skill level. Attend paid training to stay up-to-date with new developments in the automotive service industry. Follow up with customers to obtain feedback and ensure they are satisfied with received service. Other duties as assigned. Minimum Qualifications High School Diploma or equivalent. Demonstrated success in retail sales management. Problem‑solving skills related to customer complaints. Aptitude to manage inventory, order scheduling, and merchandising displays. Must be able to assist customers with personal sales as well as complaints to ensure retention and loyalty. Exceptional teammate and customer communication skills. Negotiation and conflict resolution skills. Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles. Preferred Qualifications 2‑year college degree or equivalent. Benefits Medical, Dental and Vision – Starting day 1 for all teammates. Paid vacation and holidays. On‑the‑job training and company‑funded ASE certifications. Flexible work schedule. 401(k) match. On‑demand pay (daily pay) program available. EEO Statement Bridgestone is proud to be an Equal Employment Opportunity employer. We consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. #J-18808-Ljbffr