Suppression Service Technician

Fire Suppression Service Technician

At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day.

Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.

The Opportunity

As a Fire Suppression Service Technician at Encore, you will play a direct role in keeping people and property safe. You will inspect, test, service, and maintain fire suppression systems and portable fire extinguishers, making sure they are ready to perform when needed.

This is a field-based role with hands-on work and a lot of day-to-day variety. One day you might be recharging kitchen systems in a busy restaurant; the next you could be servicing equipment in an industrial facility. Whether you already have experience or are early in your career in the life safety trades, you will have access to training, mentorship, and the tools you need to grow.

Key Responsibilities

You are at your best in the spaces most people forget about, from greasy kitchens to busy industrial shops. You notice expired tags, missing pins, and systems that do not sound quite right, then leave the equipment safer than you found it. In this role, you will:

• Inspect, test, and recharge gas station and industrial fire suppression systems.
• Assemble, install, maintain, and repair fire suppression systems in commercial and industrial settings.
• Make sure all work meets applicable NFPA and local code requirements.
• Accurately document work performed and communicate findings, recommendations, and next steps with customers and internal teams.
• Represent Encore professionally on every job site and provide a clear, customer focused experience.
• Work independently in the field and as part of a team to complete assigned tasks safely and efficiently.

What You Bring to the Table

• One to three years of experience in fire suppression system service.
• High school diploma or GED required, with technical or industry related experience preferred.
• Mechanically inclined, with interest in hands on technical work in the life safety or construction space.
• Comfort using hand tools and other basic equipment, with the ability to learn more as you go.
• Ability to lift 50+ pounds and work on ladders or in tight or confined spaces as part of daily work.
• Valid driver's license and willingness to travel within your assigned territory.
• Ability to pass a background check and drug screen.
• Strong communication and documentation skills for use with customers and internal teams.

What Makes You Stand Out

• Knowledge of NFPA 17A, 96, and other relevant fire protection codes.
• Experience reading blueprints or simple drawings and using hand tools or machinery in a prior role.
• Prior exposure to fire suppression systems, fire extinguishers, or other life safety equipment.

Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected hourly range between $30 - $50 per hour.

Beyond the Paycheck

At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:

• Competitive Pay: Hourly rate based on experience with a performance-based bonus opportunity.
• Tuition Assistance: Paid tuition for fire protection-related schooling needed to obtain licensing.
• Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
• Swag: High-quality company swag and attire (t-shirts, hoodies, jackets) at least twice a year.
• People-Focused Culture: We know our greatest strength is our people. That's why we've built a culture that encourages experimentation, learning, and improving together. You'll have the space to share your ideas and help shape a company that is constantly growing.
• Tools for Success: Access to leading-edge web-based productivity tools.
• Health and Wellness: Comprehensive medical, dental, and vision coverage to keep you and your family healthy.
• Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
• Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.

EEO Statement

Encore Fire Protection is an Equal Opportunity Employer.

Encore Fire Protection is an E-Verify Employer.

As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.