Food Runner

Job Description

Job Description

Benefits:

• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement

Reports to: General Manager/Manager
Classification: Hourly; Non-exempt
Supervises: N/A

POSITION SUMMARY:
The food runner is responsible for assisting servers and/or bartenders in providing exceptional service to our guests while also running food items from the expo window. An important part of this position is to be a team player. You are responsible for helping make sure items leave the expo window correctly, and getting those items to the correct table(s). Although this can be an entry-level position, in certain locations previous experience in a similar role may be required because the position is crucial to the guest's dining experience.

ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:

• Run food from the expo window.
• Assist in preparing food to leave the expo window as necessary.
• Assist in maintaining adequate supplies of items needed throughout the shift such as specialty flatware, garnish items, and sauces.
• Assists in maintaining proper condition and cleanliness of the expo window and surrounding area according to health department standards.
• Completes any assigned "sidework," and performs such other duties as may be assigned.

MAJOR TASKS/RESPONSIBILITIES:
The following are some major tasks associated with the above Essential Job Functions:

• Carry food items to tables.
• Ask guests if they are in need of anything upon delivering food items.
• Brings safety concerns to the attention of management.
• Alerts the Manager on duty of customer issues or needs.
• Inspect restrooms for cleanliness and availability of supplies, alert Manager to any issues.

JOB QUALIFICATIONS- KNOWLEDGE AND ABILITY:

• Reports for work on time.
• Ability to prioritize and multi-task, analyze and resolve problems.
• Demonstrates integrity, maturity, dependability, tact, positive attitude, and enthusiasm on the job.
• Cooperates with others and recognizes the importance of teamwork in providing quality services.
• Maintains an appearance and demeanor consistent with our policies, maintains composure.
• Good communication skills.
• Knowledge of our operations and platforms/systems.
• Ability to handle a stressful environment, and exercise sound judgment.
• No known food allergies.
• No known allergies to cleaning/sterilizing products.

WORKING CONDITIONS:
The characteristics of the work environment described below are representative of those a Bartender encounters while performing the essential functions of this job at any of our locations:

• Constant, repetitive physical activity such as bending, walking, wiping, kneeling, twisting, reaching and prolonged periods of standing in a small space; must be able to climb a ladder when needed.
• React quickly using hands, fingers, or feet, and coordinate movement of several parts of the body.
• High level of manual dexterity to safely work with glass, knives and restaurant equipment.
• Auditory and visual skills. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Multitasking, handling different work activities, and shifting attention quickly from one task to another.
• Able to use muscles to lift, push, pull, or carry heavy objects up to 40 lbs.
• Conditions in certain areas of the restaurant may expose the employee to odors, cold or heat, humidity, loud noise.
• Schedule flexibility needed, especially in season during peak high volume periods.
• Must have means of travel in order to get to work.

EDUCATION, CERTIFICATION AND EXPERIENCE REQUIREMENTS:

• High School degree or equivalent.
• Valid Driver's License.
• Food Handler Certification
• Knowledge of customer service principles.
• Prior experience in the hospitality/food industry helpful.