Certified Medical Assistant

Bilingual Medical Assistant

Our team at Minivasive Pain and Orthopedics - Med Center Clinic is looking for a full-time Bilingual Medical Assistant to provide direct patient care in the outpatient clinical setting. The Medical Assistant is responsible for supporting a positive patient experience by performing administrative and certain clinical duties under the direction of physician or nurse manager and will assist the physician in scribing patient notes.

Essential Functions:

• Demonstrates customer service standards
• Works efficiently and completes tasks thoroughly to optimize patient flow while maintaining quality and patient/provider satisfaction
• Escorts patient(s) to exam rooms, interviews patients, measures vital signs, including weight, blood pressure, pulse, temperature, and documents all information in patients chart
• Confirms patient DOB and full name
• Confirms reason for visit and date of injury
• Educates and may give directions to patient regarding medication and treatment plan as instructed by physician or physician assistant
• Maintains patient charts ensuring all related reports, labs and information is filed and available in patients medical records/file prior to their appointment
• Ensures completeness and accuracy of patients forms
• Completes necessary forms as requested including but not limited to disability and FMLA forms
• Completes parking placard and/or license plate form
• Completes Urine Toxicology (UTOX) test for patient and adheres to the Testing Personnel responsibilities and duties
• Evaluates toxicology report and accurately identifies results
• Calls in for patient prescription refills
• Completes op-notes, if applicable, and ensures completeness and accuracy of patients forms and Scribe notes
• Keeps exam rooms clean and stocked with adequate medical supplies
• Maintains and responds to e-mails, telephone calls and inquiries
• Takes telephone messages and provides feedback and answers to patient/physician/pharmacy calls
• Communicates and documents any status updates and changes regarding patient and treatment plan
• Uses downtime efficiently, aware of team members workload and constantly helps and responds positively to requests for assistance from other team members
• Protects patient and family privacy rights and maintains confidentiality of patient records in accordance to policy and procedure and HIPAA requirements
• Follows all safety rules on the job. Reports all accidents promptly and corrects minor safety hazards
• Communicates with peers and management regarding any hazards identified in the workplace
• Travels as necessary to other facilities
• Performs other duties as assigned

Knowledge, Skills, and Abilities:

• Must have the ability to distinguish color to accurately interpret toxicology report and results
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
• Meticulous attention to detail
• Ability to adapt with flexibility
• Ability to work as a team and independently by guiding oneself with little or no supervision
• Ability to maintain effective and organized systems to ensure timely patient flow
• Excellent, polished patient interaction skills. Ability to communicate professionally with patients
• Exceptional customer service and phone etiquette
• Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word & E-Clinical
• Energetic with a desire to learn and develop new skills

Education and Experience:

• High School diploma or GED
• One (1) year in medical office setting

Starting pay rate: $18.15/hour

Benefits offered:

• 3 Medical Plans
• 2 Dental Plans
• 1 Vision Plan
• Employee Assistance Program
• Short and Long-Term Disability Insurance
• Basic and Voluntary Life with AD&D Plan
• 401(k) with a 2-year vesting
• PTO + Holidays

Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Employment for this position is contingent upon the successful completion of a background check and drug screening.