IT Planning / Product Manager

Product Owner

The customer is beginning a modernization project to replace the customer's system. The product owner is a lead position of the project team that represents the work responsibilities of the business unit. Candidates available immediately are preferred. The customer will consider either part-time or full-time but prefers full-time.

Hybrid; position can be remote, but requires candidate to be onsite for meetings and presentations on select days throughout the month; negotiable. Travel will not be reimbursed so should be included in candidate hourly rates.

Responsibilities

a. Responsible for innovation and end-to-end launch of system intake and investigation modules.

b. Collaborates with the project team, both functional and technical, to manage the product functional development of the solution.

c. Works collaboratively with the project's system integrator vendor.

d. Works with cross-functional teams and various stakeholders, including reporting/analytics, design/user experience, IT, and user enablement.

e. Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.

f. Partners with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization.

g. Develops, owns, and executes product roadmap.

h. Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria.

i. Works with testing teams to verify adherence to user stories, acceptance criteria, and meeting functional objectives.

j. Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders.

k. Leads the product functional design process based on an intimate knowledge of the users and technology teams, and providing value to stakeholder beneficiaries of the solution.

Performance Measures

a. The candidate is expected to demonstrate a high degree of functional knowledge of information technology solutions that supports federal and state teams through quality of interactions with project participants and stakeholders, through the content included in written deliverables, and through informed recommendations towards strategic and tactical decision making.

b. The candidate is expected to demonstrate a high degree of technical knowledge of information technology solutions that supports federal and state teams through quality of interactions with project participants and stakeholders, through the content included in written deliverables, and through informed recommendations towards strategic and tactical decision making.

c. The candidate is expected to demonstrate a high degree of active leadership throughout the project lifecycle that includes managing a key repository of technical assets, creating solution strategies for multiple stakeholder audiences, managing user stories from a variety of solution recipients, effective interaction with multiple stakeholders.

General Knowledge, Skills and Abilities (KSAs)

The submitted candidate(s) must be able to apply common knowledge, skills, and abilities in the following areas:

a. Communication: Have the ability to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others.

b. Customer Service: Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.

c. Decision Making: Makes sound, well-informed, and objective decisions.

d. Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others.

e. Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.

f. Leadership: Motivates, encourages, and challenges others. Is able to adapt leadership styles in a variety of situations.

g. Problem Solving: Able to identify, evaluate, and use sound judgment to generate and evaluate alternative actions, and make recommendations as accordingly.

h. Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.

Education and Certifications

The vendors education requirements: Bachelors or Masters Degree in Business Administration, Computer Science, Information Systems, or other related field. Or equivalent work experience.