Regional Manager (Central)

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across 20+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. Department: Retail Position Location: Chicago , Illinois (IL) Salary Range: $160,000–$190,000 What You Will Achieve Regional Strategy & Business Planning Define the strategic roadmap for the Central region, translating corporate priorities into a multi-year regional growth and operating plan. Analyze market, competitive, and performance data to identify opportunities for expansion, operating model improvements, and format innovation across the region. Set regional priorities and resource allocation, ensuring District and Area Managers are focused on the initiatives with the greatest strategic impact. Present the region's strategy, performance narrative, and forward-looking plans to executive leadership. Executive & Cross-Functional Partnership Serve as the region's executive-level point of contact for HR, L&D, Operations, Marketing, Visual Merchandising, Real Estate, Construction, and IT, shaping and prioritizing pilots, program rollouts, and special projects before they reach the field. Bring field and market insight into corporate planning discussions, influencing cross-functional roadmaps and program design. Represent the region in leadership forums, providing strategic recommendations on program effectiveness, scalability, and return on investment. Ensure alignment between corporate strategy and regional execution, escalating risks or trade-offs to the appropriate stakeholders. Talent Strategy & Leadership Development Own the region's leadership pipeline strategy, identifying and developing multi-unit leaders for future senior roles. Set the standard for people leadership across the region, delegating day-to-day performance management to District and Area Managers while retaining accountability for outcomes. Lead succession planning and long-term workforce strategy for all multi-unit leadership roles in the region. Coach District and Area Managers on leadership judgment and decision-making, not just task execution. Financial Strategy & Performance Oversight Own the regional P&L strategy, setting budget priorities and profitability targets in partnership with Finance. Analyze regional financial and operational trends, translating insights into strategic action plans rather than transactional fixes. Guide District and Area Managers on financial strategy and unit economics, holding them accountable for execution and results. Field Presence & Strategic Visibility Maintain a strong field presence (approximately 80% travel) to pressure-test strategy, build trust, and stay grounded in market reality. Use market visits primarily to gather insight that shapes regional and corporate strategy — not to manage daily store operations directly. What You Will Need Experience & Leadership 10+ years of progressive multi-unit retail leadership experience, including 5+ years operating at a strategic, multi-region, or P&L ownership level. Demonstrated experience translating corporate strategy into regional plans and holding multi-unit leaders accountable for execution. Track record of influencing executive stakeholders and driving alignment across cross-functional partners. Experience building and scaling leadership pipelines across multiple markets. Skills & Competencies Strong strategic thinking and business planning skills, with the ability to balance long-term vision against field realities. Financial acumen, including budget ownership, P&L analysis, and the ability to translate data into strategic decisions. Executive-level written and verbal communication and presentation skills. Exceptional coaching and talent development skills, with the ability to build future senior leaders. Strong cross-functional influence and stakeholder management. Comfort operating with a high degree of autonomy in a fast-paced, high-growth environment. What We Offer 401k health insurance PTO paid sick leave family leave exposure to executive leadership strategic project ownership stretch assignments the opportunity to help shape the strategic direction of POP MART's North America retail footprint as the business scales rapidly Physical Requirements Must be able to travel extensively (approximately 80%), including frequent air travel and multi-day market visits outside of the home market. Must be able to stand, walk, and move through retail environments for extended periods during store and market visits. Must be able to occasionally lift or move items weighing up to 25 pounds. Background Checks For Los Angeles or San Francisco applicants: POP MART is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. Equal Employment Opportunity POP MART is committed to providing a safe, inclusive, and respectful work environment. POP MART provides equal employment opportunities for all employees and applicants for employment without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law. Reasonable Accommodation Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing View email address on click.appcast.io. To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may vary for different regions of the U.S. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. This position may be eligible to participate in a company incentive program. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. *As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law. POP MART is a rising global force in pop culture and entertainment. Our purpose is to celebrate daily moments and inspire through designer toys and fun experiences. Our focus is IP incubation & operations, designer toys & retail, theme parks & experiences, also digital entertainment. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. We manage & represent incredible artists from all over the world. Our roster spans dozens of iconic characters, like MOLLY, DIMOO, SKULLPANDA, THE MONSTERS, HIRONO and more. With our IP characters, we create iconic cross-overs. Our mission is to light up passion & bring joy around the world. POP MART is not just a brand, it's a galaxy of creative possibilities. #J-18808-Ljbffr Pop Mart