Food Service Host

UPMC Mercy Food Service Host

UPMC Mercy is hiring a full time Food Service Host to support the Dietary and Cafeteria department!

This position will work 4 days per week with rotating weekends/holidays. Shifts are from 7:30am-6pm.

Preferred candidates will have previous food service or customer service experience.

Purpose: Responsible for ensuring guest satisfaction with food service utilizing customer service skills. Delivers and serves nutritionally appropriate and attractive meals in a timely manner. Practices appropriate food handling techniques and food safety procedures in all aspects of job. Responsibilities:

• Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
• Adheres to department procedures regarding the operation of all food service equipment.
• Communicates customer complaints and concerns effectively with other health care team members.
• Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
• Serves patient meal tray using the designated department script, to include proper patient identification.
• Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.
• Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.
• Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.

Work permit required if under 18 years old. Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran