UTILITIES FIELD SERVICES REPRESENTATIVE - PART TIME

The Position

The City of Riverside, Public Utilities Department (RPU) is accepting applications for the position of Utilities Field Services Representative Part Time to fill two (2) vacancy in the Field Services Division. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months.

The Utility Field Services Representative assists in reading electric and water meters and recording consumption. Delivers utility cut-off notifications on residential and business doors of designated utility customers.

Work Performed

Duties may include, but are not limited to, the following:

• Deliver and place utility cut-off notices on residential and business doors of designated utility customers; deliver City locks, meter reading cards, or other miscellaneous items to customers.
• Assist in reading or verifying electric meters utilizing telescope for reading over fences, as assigned.
• Assist in reading or verify water meters utilizing hand trowels, shovels, and buckets to dig out dirt and bail out water in meter boxes, as assigned.
• Interact with dogs in the course of obtaining meter readings; adhere to safety standards and handle field situations with professionalism.
• Check meter for possible diversion, tampering, and other damage; report and communicate any unsafe meter conditions to supervisor.
• Utilize Data Cap Handheld (DCH) computer to input water and electric meter readings, update meter location, and update account information as required.
• Tactfully respond to citizen inquiries and complaints and deliver 48-hour notices.
• Maintain assigned City vehicle including removing of trash, debris, and personal items; report mechanical defects and problems; monitor and/or maintain appropriate tire pressure, gasoline, water, and oil levels.
• Perform other duties as assigned.

Qualifications

Education: High School graduation or satisfactory equivalent (GED).

Experience: None

Highly Desired Qualifications:

• Six months of experience working independently in the field.
• Six months of experience in a delivery driver position.
• Ability to lift up to 32 pounds regularly and up to 60 pounds occasionally.

Licenses and Certifications:

• Possession of, or ability to obtain, a valid, appropriate California Class "C" Motor Vehicle Operator's License.

Physical Demands and Working Conditions:

• Work is done outside and in the field with exposure to faulty devices, chemicals, tools, inclement weather, and potentially hazardous conditions. Employees may interact with staff and/or public and private representatives and will provide professional customer service

Selection Process

Documents Required at the Time of Application: 1) Completed Employment Application 2) Completed Supplemental Questionnaire

For General Information on Completing Your On-Line Application, Click Here: (Application Guide). (Download PDF reader)

The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification.

Important Information on Scheduling Assessments:

If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment.

Positions that require, or may require, a California Commercial Driver's License are considered Safety Sensitive and are monitored by the U.S. Department of Transportation. Any candidate being considered for a Safety Sensitive position must submit authorization forms to the City immediately upon request to begin the pre-employment process.

It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment.

Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination.

Note: The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list.

Educational Requirements:

Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university.

Education obtained outside the United States (US) require one of the following options:

1. An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at or the Association of International Credential Evaluators Inc. (AICE) at
2. An advanced-level degree from an accredited US college or university.

All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.

The Provisions of This Job Announcement Do Not Constitute an Expressed or Implied Contract.