Operations Training Coordinator

Operations Training & Development CoordinatorJoin the best in the industry at Nex tech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of quality, value, and integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nex tech sets itself apart from other companies by being America's largest HVAC/R service provider.As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nex tech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nex tech today!What You'll Be Doing The Operations Training & Development Coordinator plays a critical role in shaping Nextech's future workforce by supporting the planning, coordination, and execution of apprentice training programs within service operations. This position is responsible for ensuring a seamless training experience—from onboarding through program completion—by managing schedules, logistics, communication, and training records. Ideal for a highly organized and proactive professional, this role offers the opportunity to directly impact technician development while collaborating with cross-functional teams in a fast-paced, growth-oriented environment.Take ownership of coordinating apprentice training programs that directly shape Nextech's future workforceSchedule and align training classes with instructors, ensuring smooth and efficient program deliverySupport apprentices by managing travel arrangements and creating training-related purchase and work ordersDeliver an exceptional onboarding experience by maintaining proactive communication with candidates from offer to training startTrack attendance, participation, and progress to ensure successful program completionUtilize and grow your expertise in Learning Management Systems (LMS) to manage training content and recordsCollaborate with corporate training teams to maintain and enhance training materials and experiencesStay at the forefront of service operations processes and apprentice program requirementsBuild strong relationships across teams to ensure training effectiveness and operational successParticipate in occasional travel (up to 10%) to support hands-on training sessions and evaluationsEnsure all activities are completed safely, accurately, and in alignment with company standardsWhat Makes Nextech Different?Excellent health insurance options including a FREE employee only optionDental, vision, accident, critical illness, disability and supplemental life insurance optionsFREE life insurance equal to your annualized pay rate401k with a 50% match up to the first 5% of your contributions7 paid holidays2 paid personal days10 paid vacation daysMin compensation USD $24.00/hr. Max compensation USD $29.00/hr. What We're Looking For1–3 years of experience in dispatching, scheduling, or workforce coordination in service or trade environmentsProven ability to coordinate field personnel and manage dynamic schedulesExperience supporting or facilitating in-person and virtual training sessionsStrong communication and organizational skills with high attention to detailAbility to manage multiple priorities and thrive in a fast-paced environmentFamiliarity with Learning Management Systems (LMS) and training tools preferredProficiency in Microsoft Office and business systems for tracking and documentationSelf-starter mindset with the ability to work independently and collaborate cross-functionallyHVAC-R or service industry experience is a strong plusHigh school diploma or equivalent requiredPhysical RequirementsContinuously able to work in office environmentContinuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printerContinuously able to sit at a computer for up to 8 hoursAble to alternate between sitting and standing, as needed throughout the dayOccasionally able to lift up to 15 lbs.Continuously requires vision, hearing, twisting, and talkingOccasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouchingRarely requires climbingMust be able to work full time in Dallas, TX office