Night Auditor - Part-time

Join Our Team at North Point HospitalityWe're looking for team members who are passionate about hospitality and dedicated to outstanding guest service. Bring your positive attitude and professionalism, and we'll help you build a rewarding career!This is a part-time opportunity. Why Join Us?Free Parking / On Bus RouteEarly Access to Earned WagesTravel DiscountsCompetitive PayWhat you'll do:Registers guestsChecks out guests and settles accountsProvides general information to guests (i.e. directions, restaurant hours etc.)Balances and audits all Front Office postings and settlementsUpdates daily checklist and guest historyBalances all credit cards, direct bills, and miscellaneous charges from all shiftsCloses the food and beverage point of sale system and balances all room charges from outletsStarts close-out process; prints and distributes Night Audit Report PacketsConsistently provides exceptional customer service by exceeding guests expectationsTakes ownership of all guest complaints and rectifies the complaints quickly and efficientlyCommunicates information regarding guests' needs to other team members and departmentsPlease note that this description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.What we're looking for:High School diploma or GED3-year experience in hotel front desk desiredProfessionalismAbility to delight guests by anticipating needs and responding in a friendly, helpful mannerConsistently caring and respectful attitude toward internal and external customersAct as gracious host to all guestsPhysical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:Frequent use requiring close vision, repetitive motion; bending; frequent standing (up to 8 hours) walking, reaching, occasional lifting up to 25 lbs.About North Point Hospitality:North Point Hospitality was started in 1978 and is located in Atlanta, Georgia. We build high-quality hotels in popular areas. Over the years, we've worked with big hotel companies like Hilton and Marriott to create these projects. So far, we've built 38 hotels from the ground up, investing over $600 million. Today, we own and manage 9 hotels in the Southeast, including 8 that are part of the Hilton and Marriott brands. We're also working on 5 more hotels that are either being built or planned. North Point Hospitality