Retail Store Management Trainee - 2460

Overview Retail Store Management Trainee to join our Team. $17.00 to $20.00 per hour. This role is designed for external retail assistant managers and store managers interested in “fast-tracking” into a Store Management position. This role requires a minimum of 1 year retail management experience. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $3.54 per hour on top of your hourly rate. Position Summary We are seeking a Store Manager Trainee with a minimum of six (6+) months of Store Management experience. A Store Manager Trainee is accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction. This position sets the tone for a customer-centric environment. Alongside the Store Manager, this position analyzes store financial statements to ensure financial goals are met. You will be required to commit to the company's asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and much more. This position offers an hourly wage, plus Store Manager Trainees earn commission based on productivity and a bonus based on store performance. The actual pay of a successful Store Manager Trainee will be based on various factors, such as work location, qualifications, and experience. Responsibilities Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues. Monitor and assist in the training of Pawnbrokers so their development meets the prescribed FirstCash standards. Recruit top talent by sourcing candidates through company-prescribed channels. Open and close the store, including counting cash drawers and merchandise, ensuring procedures protect assets. Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans. Administer store processes, including inventory, loan management, merchandising, store presentation, systems, and reporting. Evaluate store financial statements and drive profitability through communication and goal-setting. Ensure operating standards meet or exceed FirstCash standards. Monitor loan qualification and buying processes to ensure value and integrity of loans issued. Complete assigned tasks and training for self-development; communicate store mission and profit objectives to employees. Stay up-to-date on product knowledge. Assist as needed when Store Manager is not available and act as manager on duty in their absence. Other related duties as assigned. Minimum Requirements & Qualifications Must be willing and able to lift/carry up to 50 pounds. Must be willing and able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting. Demonstrated ability to effectively supervise others. Ability to work with firearms and become firearms certified. Employees may assist customers exterior to the building or retrieve products stored in exterior storage. Minimum Age: 18 years old High School Diploma, GED, or equivalent experience Ability to work in multiple locations as business needs dictate. Flexible retail schedule including weekends and holidays. Store Manager Trainee will work 45+ hours per week; hours are not guaranteed. Computer literate and able to operate POS systems and office machines. Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills. Analytical skills; cash handling experience required. Ability to work independently with minimal supervision; strong work ethic and business sense. Bilingual applicants are encouraged to apply. Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Store Manager Trainees have the potential to earn 2-8% commission based on gross profit from personal performance. Applicants receive more details during the interview process. Notes The information contained in this description is not intended to be an all-inclusive list of duties and responsibilities. Management reserves the right to assign/reassign duties at any time. Duties may change due to reasonable accommodation or other reasons. The company requires all employees to agree to a binding arbitration agreement to resolve disputes. Pay rates will not be below applicable local minimum wage requirements. Earned Wage Access is a service provided by NetSpend; signup is required; restrictions and fees apply. FirstCash 401K program is available to employees 21 years or older. Maximum base pay rate is derived from the applicant’s previous experience and skills. FirstCash Holdings, Inc. is an Equal Opportunity Employer It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities. #J-18808-Ljbffr Cash America Pawn