Product Owner

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!SummaryThe Product Owner is responsible for owning and managing the product backlog for assigned Commercial Salesforce CRM, nCino, or related AI capabilities product areas. This role partners closely with the Lead Product Owner, business stakeholders, and technology teams to translate business needs into clear, actionable backlog items that align with product strategy, business capabilities, and platform standards.Operating within an agile product model, the Product Owner focuses on execution‑level prioritization, stakeholder engagement, and delivery readiness to ensure high‑quality outcomes.Duties & Responsibilities Product Backlog OwnershipOwn and manage the product backlog for assigned Salesforce CRM, nCino, or related AI capabilities product areasTranslate business needs into well‑defined backlog items, user stories, and acceptance criteriaPrioritize backlog items based on business value, risk, dependencies, and capacityEnsure backlog items are refined, ready, and sequenced appropriately for deliveryProduct Execution & Delivery SupportPartner with delivery teams to support sprint and release executionClarify scope, intent, and acceptance criteria throughout deliveryParticipate in refinement, planning, reviews, and retrospectives as neededIdentify and surface risks, dependencies, and delivery challenges earlyStakeholder EngagementServe as the primary product contact for business stakeholders at the execution levelGather input, feedback, and validation to inform backlog prioritiesCommunicate progress, changes, and tradeoffs clearly and consistentlyEscalate delivery or priority conflicts through the Lead Product Owner as neededSolution Alignment & ReadinessPartner with Architecture, Data, and Engineering teams during solution shapingEnsure backlog items and solutions align to defined business capabilities and platform standardsSupport testing and validation activities by clarifying expected outcomesContribute to release readiness, documentation, and change communicationAgile & Operating Model AdherenceOperate within the established product and agile operating modelFollow standard intake, prioritization, and refinement practicesContinuously improve backlog quality and execution effectivenessSupport consistent application of product practices across teamsPROFESSIONAL RESPONSIBILITIESManage workload across competing priorities and deliverablesCommunicate effectively with business and technology partnersParticipate in knowledge sharing and continuous improvement activitiesRepresent the product organization in a professional and collaborative mannerProduct Backlog Ownership & RefinementSprint & Delivery Execution SupportStakeholder Engagement (Execution Level)Solution Alignment & ReadinessAgile & Operating Model AlignmentAdministrative & Professional ResponsibilitiesIt is the responsibility of this role to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. QualificationsEducation RequirementsBachelor’s degree or equivalent experienceMinimum Experience4+ years of experience in FinTech or other software delivery environment4+ years of experience in a Product Owner, Business Analyst, or similar roleExperience working in agile delivery environments requiredExperience in financial services or regulated industries preferredExperience with Salesforce CRM and / or related AI capabilitiesStrong background in Commercial Lending CRM processes (sales processes, client relationship management, pipeline and opportunity management)Experience in financial services or regulated environmentsProven experience supporting transformational initiatives with lending or credit practicesDemonstrated ability to work cross-functionally with Business, Technology, Operations, and Risk partnersStrong analytical, problem-solving, and requirement gathering skillsExperience writing user stories, defining acceptance criteria, and managing technology delivery in an agile environmentExcellent communication skills and ability to translate complex workflows into clear, actionable requirementsLicenses & CertificationsCertified Scrum Product Owner (CSPO) or equivalentSalesforce Platform - AdministratorSUPERVISORY RESPONSIBILITYNo direct supervisory responsibilitiesKnowledge, Skills, & AbilitiesUnderstanding of agile product ownership and delivery practicesKnowledge of backlog management and prioritization techniquesFamiliarity with solution design concepts and business capability alignmentAwareness of SDLC, risk, and compliance requirements in regulated environmentsKnowledge of commercial banking processes and platforms preferredStrong backlog grooming and requirements definition skillsAbility to facilitate conversations around scope, priorities, and tradeoffsEffective stakeholder communication and collaboration skillsStrong organizational and analytical skillsAbility to work effectively within cross‑functional delivery teamsAbility to translate business needs into actionable backlog itemsAbility to ensure solutions align to business capabilities and platform standardsAbility to operate effectively in fast‑paced, iterative environmentsAbility to identify risks and escalate appropriatelyAbility to balance competing stakeholder needs within delivery constraintsPhysical Demands and Work EnvironmentPhysical DemandsAbility to communicate in person, on the phone, and through electronic channelsAbility to use a computer on a frequent basis, including typing and sustained attention to a monitorAbility to sit, walk, and/or stand for extended periods of timeAbility to bend and reachWork EnvironmentOffice: If the position reports to a physical Company location, the setting will be a typical office environment.Remote or hybrid:For remote or hybrid positions, a secure and distraction-free setting is required, with a reliable internet connection (cable or fiber preferred, mobile hotspots not acceptable). Hybrid positions will report to a physical Company location, as directed by the manager, and that setting will be a typical office environment.Equal Opportunity Employer, including disabled/veterans.Job SummaryJob number: R-06577Profession: Commercial Banking & Treasury