System Engineer

System Engineer

On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our employees. We offer benefits as well as 401k.

Position Type: Contract

Job Location: Somerset, NJ

Benefits: 401K, Dental insurance, Life Insurance, Medical Insurance, Vision Insurance

Compensation: 30.00-38.00/hour

Overview/Summary

The Systems Engineer is responsible for managing day-to-day end user support for users as well as servers (on-prem/cloud), networking, telecommunications & cyber security tools in the sites, including Data Centers, Cloud, Network, Communication link services.

The responsibilities may include the following tasks, knowledge, skills and other characteristics.

• Respond, manage, and escalate (as needed) technical support requests via the ticketing system, telephone calls, and emails. either directly or using remote support tools
• Responsible for supporting Business user end point devices (Laptops/desktops/Smart phones/Tables/IPADs/video conferencing services) either directly or using remote support tools on as-needed basis.
• Ensure compliance of site-specific IT SOPs
• Manage and maintain analytical laboratory and computerized manufacturing control systems in a GMP environment according to established regulatory requirements.
• Working knowledge of networking concepts such as Routing, Switching, VLANs, VPNs, DHCP and DNS.
• Responsible for managing Server, Network and Telecom Infrastructure in USA & Canada.
• Work on Security tools, technologies & platforms like Zscaler, Zero Trust, Privileged access management.
• Hands-on experience with Firewall, Routers, Switches, Wi-Fi devices (L2/L3 level), Windows Server operating systems, Virtualization Hypervisors like VMWare.
• As part of a team, works to maintain Juniper network infrastructure, including all configuration and maintenance; Owns responsibility for multi-site Aruba WiFi infrastructure.
• Has working knowledge of Microsoft 365 and Microsoft Teams rooms (conferencing systems)
• Oversee and ensure timely repair/replacement of faulty hardware including endpoint devices, network hardware and appliances.
• Maintain hardware inventories of endpoint devices, servers, and network equipment.

Operations

• Handle day to day end user support tickets. Provides white-glove IT support to VIP users.
• Work with central IT teams to resolve issues involving centrally managed IT platforms.
• Owns end-to-end responsibility for resolving issues in a timely manner.
• Monitor Server and Network Infrastructure. Perform corrective actions on observed events.
• Provides updates on Infrastructure health and corrective/preventive actions.
• Maintains an up-to-date inventory of endpoint devices, server, and Network devices.

Qualifications

Education Qualifications: Bachelor's Degree (IT) or similar Desired Certifications.

Certifications (preferred) – Current JNCIE-ENT, JNCIE, or CCIE certification/ CCNP, CEH, CISSP, MCSA etc.

Experience Required:

• Knowledgeable of Cisco, Juniper, Aruba Technologies & Architectures (examples- Cloud & Cloud Security, Networking- Network Segmentation, Patching, Next-Gen AV, Avaya VOIP, Teams based Conferencing systems)
• Experience managing and maintaining servers, LAN, IP Phone and WAN systems; Switches/ Routers/ Access Points, VPNs; Knowledge of IT-OT Network Segregation.
• 3-5 years of hands-on experience in above mentioned technologies.

On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including: Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America. The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, NJ along with Regional Offices in New Castle, DE and Wake Forest, NC. On-Board's Mission is to provide "Flexible Service by applying the talents of our people, work processes and technology to meet our clients' expectations in a Safe, Responsible and Dependable manner." On-Board Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, national origin, age, disability or genetics.

JD# 26-00382