Shop Supervisor

Job Description

Job Description

Position Summary: 

The Shop Supervisor is responsible for overseeing the daily operations of the automotive customization shop, ensuring all projects are completed efficiently, safely, and to the highest quality standards. This role serves as the bridge between management and technicians, coordinating workflow, assigning tasks, and providing hands-on technical guidance. The Shop Supervisor monitors productivity, troubleshoots complex issues, and performs final quality inspections to ensure customer satisfaction. Strong leadership, organization, and deep technical expertise in automotive systems and aftermarket customization are essential to successfully manage a high-performing team and deliver exceptional builds.

Essential Duties and Responsibilities: 

• Supervise and coordinate daily workflow of technicians, fabricators, and installers
• Aid in job assignment based on skill level, timelines, and project complexity
• Ensure all work meets quality standards and customer expectations
• Maintain productivity targets and manage shop scheduling
• Troubleshoot complex mechanical, electrical, and fabrication issues
• Perform final inspections before vehicle delivery
• Enforce safety protocols and maintain a clean, organized shop environment
• Train, mentor, and evaluate team members
• Collaborate with service advisors, sales team, and customers on project scope and timelines
• Manage inventory, tools, and equipment; coordinate with vendors when needed

Qualifications:

• 5+ years of experience in automotive repair, performance, or customization
• 5+ years in a leadership or supervisory role preferred
• Strong knowledge of aftermarket parts, fabrication, wiring, and diagnostics
• Ability to read and interpret build sheets, schematics, and technical diagrams
• Excellent problem-solving and decision-making skills
• Strong communication and leadership abilities
• Valid driver’s license (clean driving record preferred)

Education

Bachelor's degree in business, Operations Management, Automotive Technology, or related field preferred.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand. The employee may occasionally lift and/or move up to 50 pounds.

Work Environment

The noise level in the work environment is typically moderate. 

Compensation 

Paid Weekly.

Schedule

May involve extended hours depending on business needs. Monday through Friday.