Scheduling Supervisor
$62.4k - $72.8kGreen Key Resources
JOB DUTIES /KNOWLEDGE
- Arrange/organize schedules for clients and patients in line with healthcare plans, needs of the patient, and availability of the healthcare professional that will care for the patient.
- Create daily schedules for home care nurses & therapist
- File patient information, answer telephone calls
- Maintain and update all computerized appointment schedules on a regular basis
- Address all client questions and issues completely and efficiently
- Run reports to monitor field staff productivity, missed visits, schedule, etc.
- Data enters clinical notes into EMR for visits performed by clinical vendors
- Train and Manage scheduling coordinators
- Tracks submission of all paper documentation from field staff and informs Clinical Manager if not received within prescribed time frame
- Scans incoming paper documentation into the patients record.
- Communicates effectively to other professionals within the agency and the patient's physician and vendors
- Treats patients with dignity and respect and maintains a non-discrimination policy
- Collaborates with clinical and business staff, other agency departments and outside agencies to assist in achieving agency goals
- Assists in the performance of aide Exception Audits and resolution of Conflict Reports as directed by the Administrator.
- Adheres to the agency's Code of Conduct
- Performs other related duties as assigned. xhyhwjd
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QUALIFICATIONS
- High School graduate
- Minimum of 5 years of scheduling experience in a Certified Home Health Agency (CHHA), specifically scheduling nurses and therapists
- HCHB experienced preferred
- Supervising experience preferred
- Proficient in Microsoft Word and Excel
- Excellent verbal and written communication skills
Job Type: Full-time
Ability to Commute:
- Flushing, NY 11354 (Required)
Work Location: In person
Monday- Friday
Pay: $62,400.00 - $72,800.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Vacancy posted 2 days ago
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