Concessions Cashier

Concessions Cashier

Levy at American Airlines Center is seeking an enthusiastic, dependable, and customer-focused event-based part-time Cashier to join our Concessions team. This role is responsible for delivering exceptional guest service while accurately processing transactions, maintaining cash accountability, and supporting daily concession operations. The ideal candidate thrives in a fast-paced environment, enjoys interacting with guests, and is committed to providing a welcoming and efficient service experience.

Essential Responsibilities

• Provide friendly, professional, and efficient customer service to all guests.
• Accurately process cash, credit card, mobile, and other approved payment transactions.
• Operate the point-of-sale (POS) system while ensuring all purchases are correctly entered and recorded.
• Issue receipts, process approved refunds, and make accurate change.
• Maintain accountability for assigned cash drawers, change funds, and daily cash reconciliation.
• Resolve guest questions and concerns promptly while delivering exceptional hospitality.
• Restock beverages, condiments, grab-and-go items, and other concession supplies throughout events.
• Maintain clean, organized, and fully stocked concession stands and service areas.
• Monitor product quality, presentation, and portion control while following company standards.
• Comply with all food safety, sanitation, inventory control, cash handling, and workplace safety policies.
• Support food service operations and perform additional duties as assigned.

Qualifications

• High school diploma or GED preferred.
• Minimum of one (1) year of food service, retail, hospitality, or cashier experience preferred.
• Previous stadium, arena, entertainment venue, or high-volume environment experience is a plus.
• Valid ServSafe Food Handler Certification and TABC Certification (or the ability to obtain within the required timeframe).
• Excellent customer service, communication, organization, and time management skills.
• Ability to accurately handle cash and operate a POS system.
• Ability to read, write, and communicate effectively in English.
• Flexible availability to work evenings, weekends, holidays, and special events.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Stand and walk for extended periods during scheduled shifts.
• Frequently bend, reach, squat, and perform repetitive tasks in a fast-paced environment.