Staff Technical Program Manager-Process Excellence

Ultimate Staffing is seeking a Staff Technical Program Manager in Menlo Park CA- Process & Operational Excellence to architect, standardize, and optimize enterprise-wide processes and governance frameworks. In this role, you will lead cross-functional process development initiatives across Planning & Governance, Engineering (ENG), Supply Chain (SC), Manufacturing (MFG), Operations (OPS), Quality, Sales, and Finance. You will serve as the connective tissue across the entire business value stream, eliminating friction, improving execution velocity, establishing rigorous operational telemetry, and ensuring seamless handoffs from commercial pipeline to manufacturing ramp and customer delivery.

Responsibilities

● Process Architecture & Governance: Design, implement, and maintain scalable operational frameworks and program management governance models across Planning & Governance, Engineering, Supply Chain, Manufacturing, Operations, Quality, Sales, and Finance.

● Cross-Functional Workflow Efficiency: Map end-to-end business value streams, identify structural bottlenecks, and streamline cross-departmental handoffs (e.g., Sales-to-ENG handoffs, NPI-to-MFG transfers, ECO approvals across ENG/SC/Mfg/Quality/Finance).

● Operational Telemetry & Data Infrastructure: Define key performance indicators (KPIs), cycle-time metrics, and execution dashboards using enterprise tools (Jira, ERP, PLM, BI telemetry) to drive data-informed executive decision-making.

● Engineering & Operations Synergy: Partner closely with Engineering,

Quality, and Manufacturing to integrate DFMEA/PFMEA risk abatement, ECO

governance, and NPI gateways into standard business workflows.

● Supply Chain & Financial Process Alignment: Establish streamlined

workflows with Supply Chain and Finance for target BOM cost tracking,

long-lead procurement gating, inventory reconciliation, and capital

allocation approval workflows.

● Change Management & Organizational Uplift: Drive adoption of operational

discipline, standardized tools, and continuous improvement methodologies

(Lean/Six Sigma) across all levels of the organization.

Qualifications

● 12+ years of Technical Program Leadership & Process Engineering

Experience: Proven track record of designing, deploying, and optimizing

cross-functional operational processes in fast-paced hardware, NPI, or

technical manufacturing environments.

● Cross-Domain Expertise: Comprehensive understanding of business

processes spanning Planning & Governance, ENG, Supply Chain,

Manufacturing, Operations, Quality, Sales, and Finance.

● Advanced Tooling & Analytics Mastery: Deep hands-on experience

configuring and leveraging enterprise process systems (Jira, Confluence,

Arena/Agile PLM, NetSuite/SAP ERP, Tableau/PowerBI).

● Process Optimization Frameworks: Demonstrated expertise in Lean, Six

Sigma, Value Stream Mapping, and continuous improvement

methodologies.

● Technical Foundation: Bachelor's degree in Engineering, Operations

Research, Industrial Engineering, or equivalent technical discipline. PMP,

Master Black Belt, or Agile certifications are a plus.

● Executive Influence & Change Management: Exceptional communication

skills with a proven ability to lead without authority, resolve cross-functional

friction, and drive organizational change at the executive level.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.