Assistant Deli Manager
Tom Thumb Supermarket
Assistant Deli Manager
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.
Position Summary
The Assistant Deli Manager supports the Deli Manager in overseeing department operations, ensuring the highest standards of food quality, customer service, food safety, merchandising, and profitability. This position assists with leading and developing associates while maintaining an organized, efficient, and customer-focused deli department.
Key Responsibilities Department Operations
- Assist in managing daily deli department operations.
- Ensure all products are prepared, packaged, displayed, and stocked according to company standards.
- Monitor product quality, freshness, and presentation throughout the day.
- Support production planning to meet customer demand while minimizing waste.
- Maintain department cleanliness, organization, and readiness for inspections.
Team Leadership
- Assist with training, coaching, and developing deli associates.
- Communicate expectations and provide daily direction to team members.
- Support a positive work environment focused on teamwork, accountability, and customer service.
- Serve as acting department leader when the Deli Manager is absent.
- Assist with performance management and associate development efforts.
Customer Service
- Deliver exceptional customer service and promote a customer-first culture.
- Assist customers with product selection, meal solutions, catering orders, and special requests.
- Resolve customer concerns promptly and professionally.
- Promote department programs, featured items, and seasonal offerings.
Food Safety and Compliance
- Ensure compliance with all food safety, sanitation, and health regulations.
- Monitor proper food preparation, storage, holding temperatures, and product rotation.
- Verify associates follow sanitation, safety, and operational procedures.
- Support department readiness for company audits and health inspections.
Inventory and Financial Management
- Assist with ordering, receiving, and inventory control.
- Monitor department sales, gross profit, labor, and shrink performance.
- Support labor scheduling to align staffing with operational needs.
- Help achieve department sales and profitability goals.
Qualifications
- High school diploma or equivalent required.
- Previous deli, food service, restaurant, retail, or supervisory experience preferred.
- Strong customer service and leadership skills.
- Basic understanding of food preparation and food safety practices.
- Ability to work in a fast-paced retail environment.
- Food safety certification may be required based on company policy.
Knowledge, Skills, and Abilities
- Leadership and team-building skills.
- Strong organizational and time-management abilities.
- Effective communication and interpersonal skills.
- Ability to prioritize multiple tasks and meet deadlines.
- Knowledge of deli production, merchandising, inventory, and food safety standards.
- Strong problem-solving and decision-making capabilities.
Physical Requirements
- Ability to stand and walk for extended periods.
- Frequent lifting, carrying, pushing, and pulling of up to 50 pounds.
- Ability to work around hot equipment, refrigerated areas, and food preparation stations.
- Frequent bending, reaching, kneeling, and repetitive hand movements.
- Flexible availability, including mornings, evenings, weekends, and holidays.
Success Measures
- Achievement of department sales and profitability goals.
- High levels of customer satisfaction and service execution.
- Compliance with food safety and sanitation standards.
- Effective inventory management and shrink control.
- Development and retention of a productive deli team.
- Consistent execution of merchandising, operational, and quality standards.
We also provide a variety of benefits including:
- Competitive wages paid weekly
- Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
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