Executive Steward- InterContinental Boston
IHG
Hotel: Boston (BOSHA), 510 Atlantic Ave, 02210 Manage the day-to-day operation of the Stewarding department. Responsible for total maintenance and sanitation in all food production service areas. Control storeroom orders and issue all china, silver and glass. Ensure all food and beverage outlets have sufficient equipment to perform adequately. Key Duties Supervise day-to-day operations and assignments of the stewarding staff, communicate objectives and expectations, and assign/schedule work. Communicate and enforce policies and procedures. Recommend and initiate disciplinary or other staffing/human resources-related actions in accordance with company rules and policies. Alert management of potentially serious issues. Manage the stewarding function in all kitchen areas to promote overall cleanliness, sanitation and compliance with state and local health regulations. Stewarding functions include setting up work stations, cleanliness and storage of dishes, filling dish machines, ensuring correct chemical levels, maintaining efficient traffic patterns in kitchen, etc. Control and analyze cost, breakage and quality of support provided to outlets, banquets and other areas. Monitor condition and cleanliness of equipment. Control expenses in accordance with established budget. Participate in the preparation of the annual stewarding operating budget which supports the overall objectives of the Food & Beverage Department. Maintain procedures for security of inventory. Educate employees on current safety issues to ensure compliance with all health and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. Schedule preventative maintenance and repairs as needed. Ensure that equipment is prepared and operational for the following day’s work. Determine the minimum and maximum stocks and control the par stocks of all materials and equipment. Liaise with the Purchasing Department and suppliers regarding purchasing needs for the stewarding operation. Conduct daily briefings (pre-shifts) as needed to obtain optimal results. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Catering, Banquets, Outlets, Maintenance, and Culinary teams. May interact with outside contacts: Guests – to ensure their total satisfaction Suppliers – regarding orders and invoices May conduct inventories as needed. Self-motivator who can manage the responsibilities of the department without daily supervision. Represent the hotel with a positive attitude and professional attire. Follow sustainability guidelines and practices related to IHG and InterContinental Boston sustainability programs. Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the role. Responsible for practicing, managing, and promoting the company’s values so that it becomes a intricate part of the everyday operation. Accountability Supervises a large number of stewarding colleagues in a large full-service, luxury, with multiple major food and beverage outlets, and banquet operations catering to more than 500 people. May oversee subordinate managers or supervisors. The department is part of the Collective Bargaining Agreement and thorough knowledge of the contract is essential for successful performance. Qualifications and Requirements High school diploma or equivalent and two years experience in stewarding, kitchen maintenance, kitchen operations or similar, with at least one year in a supervisory capacity. Knowledge of food and beverage service operation preferred. Carry or lift items weighing up to 50 pounds. Stand up and move about the kitchen. Handle food, objects, products and utensils. Bend, stoop and kneel. Other Communication skills are utilized a significant amount of time when interacting with others. Must be able to read, write, and comprehend the English language; other language abilities are preferred. Problem solving, reasoning, motivating, organizational and training abilities are used often. Reading and writing abilities are utilized when assisting in the scheduling of the stewarding staff, or when monitoring inventory. May be required to work nights, weekends, and/or holidays. What We Offer Medical, dental, vision, life, and disability insurance Flexible spending accounts Matching 401(k) retirement plan Paid time off and wellness initiatives Complimentary employee meals and dry cleaning Global IHG hotel discounts and access to exclusive perks A culture rooted in respect, creativity, and professional growth Most importantly, we offer the room to be yourself. At IHG, we value authenticity, celebrate diversity, and encourage you to bring your full self to every shift. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. If you require reasonable accommodation during the application process, please click here. IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. #J-18808-Ljbffr InterContinental Hotels Group
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