Insurance Specialist

Job Description

Job Description

CANDIDATES MUST HAVE AN INSURANCE LICENSE IN THE STATE OF TEXAS AND HAVE EXPERIENCE IN THE INSURANCE INDUSTRY TO BE CONSIDERED FOR THIS POSITION. Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the Insurance customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service issues, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.

$32,000+ yearly DOE

• Identify common customer issues and bring them to the attention of the team
• Create records of customer interactions and follow up to ensure all questions have been answered
• Reply to incoming calls from customers including products and service questions, general information, and complaints
• Interact with the sales lead to maintain and improve service and product knowledge
• Ensure customer account information is up-to-date

• High school graduate, G.E.D. recipient, or equivalent
• Previous work in a customer-facing position
• Excellent active listening, interpersonal, and communication skills

• Must have an insurance license in the state of Texas
• Must have experience in the insurance industry

WHO WE ARE

Every member of the Home Insurance Agency is a professional who brings distinct strengths and specialties to the agency. We work together as a team to ensure that client assets are protected.

WHAT WE DO

Our priority is ensuring we protect client success. Whether they are seeking to expand their operations, increase technological performance, or enhance organizational effectiveness, we’re here to ensure that the process is well-protected and sustained. Our team is experienced in a wide variety of personal & business insurance to provide peace of mind every time.

Home Insurance Agency is a full-service agency offering Homeowners, Auto, Motorcycle, Flood, Renters, Bonds, Commercial Auto, Business General Liability, Life, and Health.