Care Operations Manager (COM)

Job Description

Job Description

Benefits:

• Health insurance
• Paid time off
• Vision insurance
• Company car
• Competitive salary
• Dental insurance

Make a Difference. Lead with Purpose.

Are you someone who thrives in a fast-paced environment and enjoys helping both clients and caregivers succeed? As a Care Operations Manager , you’ll play a key role in making sure our clients receive excellent care while supporting and retaining great caregivers. This is a rewarding leadership role where your work directly improves lives every day.

What You’ll Do

Client Support

• 
  Complete new client visits and facilitate care plan completion
• Follow up with new clients and stay in regular contact
• Help resolve client concerns and complaints
• Follow up after hospital stays
• Complete regular check-ins and reports

Caregiver Support

• 
  Check in with caregivers after their first shift
• Support caregiver engagement and retention
• Address concerns and provide coaching when needed
• Help coordinate ongoing training
• Complete regular caregiver check-ins

Medicaid & Operations Support

• 
  Help onboard new clients and track authorizations
• Communicate with Medicaid regarding services
• Maintain accurate records
• Assist with scheduling and office support as needed

What We’re Looking For

Preferred:

• 
  Home care, healthcare, or case management experience
• Leadership or staff support experience

Required:

• 
  Strong communication and problem-solving skills
• Highly organized and dependable
• Comfortable with computers and phone communication
• Reliable transportation

Benefits 

✔ Competitive Pay
✔ Bonus Opportunities
✔ Health Insurance
✔ PTO / Paid Time Off
✔ Paid Training
✔ Career Growth Opportunities
✔ Supportive Team Environment

Why This Job Stands Out

• 
  Stable, full-time position
• Opportunity to grow with a fast-growing company
• Work that truly makes a difference

Apply Today

If you’re organized, compassionate, and ready to lead, we’d love to meet you.