Receptionist

ReceptionistThe Receptionist provides administrative support and performs clerical, customer service, and non-technical duties within assigned practices or departments. This role serves as a key point of contact for patients, staff, and external partners.Reports To Office Manager, Supervisor, or Department DirectorFLSA Status Non-exemptEducationHigh School Diploma or equivalent (preferred)Associate's Degree (preferred)Required SkillsStrong critical thinking and decision-making abilitiesAbility to work independently with minimal supervisionAbility to function effectively in a fast-paced, sometimes stressful environmentStrong communication and organizational skillsAbility to handle sensitive and confidential informationEssential FunctionsPrepare statistical reports and perform clerical duties such as:Managing incoming/outgoing mailMaintaining filing systems and databasesTyping correspondence and documentsCopying, scanning, and faxingGreet visitors and communicate with patients, providers, and departmentsAnswer, direct, and manage phone calls and messagesOrganize, coordinate, and schedule meetings and appointmentsMaintain a clean and organized office environment; monitor and order suppliesRespond to information requests and inquiriesCoordinate workflow and maintain records of office activitiesPerform basic accounting functions such as:Processing invoicesMaking depositsManaging petty cash (if applicable)Non-Essential FunctionsPerform other duties as assignedParticipate in staff meetings, in-services, and committeesAdhere to hospital policies and proceduresWork scheduled shifts, including overtime if requiredAccept call schedules as directedMaintain a professional appearance in accordance with dress codeWork Environment & DemandsServes both internal staff and external customers, clients, and contractorsRegular access to sensitive and confidential informationRequires the ability to work under pressure and respond appropriatelyEEOC StatementLake Cumberland Regional Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.