QA Coordinator: Compliance, Call Review & Quality Insights
Glsllc
GLS is seeking a Quality Assurance Coordinator II to review customer documents and recorded calls to confirm compliance with GLS operational protocols, call scripts, and regulatory guidelines within QA program guidelines. You will listen to interactions, assess accuracy, and ensure documents are correctly mapped. The role involves maintaining quality records, reporting metrics to the QA Supervisor, and collaborating on process improvements; Monday–Friday, 8:00am–5:00pm in Greenville, SC. #J-18808-Ljbffr Glsllc
Vacancy posted 2 days ago
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