Experience Planning Specialist (Remote)

We are seeking a detail-oriented and customer-focused Experience Planning Coordinator to join our growing team. In this role, you will support clients by coordinating personalized service experiences, ensuring smooth communication, and delivering high-quality assistance throughout the planning process. Key Responsibilities: Assist clients with planning and coordinating customized service experiences Provide timely and professional customer support via phone, email, and chat Manage client requests, updates, and follow-ups in a timely manner Collaborate with internal teams to ensure seamless service delivery Maintain accurate records and documentation of client interactions Identify client needs and recommend appropriate solutions Requirements: Strong communication and interpersonal skills Excellent organizational and time management abilities Ability to work independently and in a remote or fast-paced environment Basic computer proficiency (email, scheduling tools, CRM systems) Previous customer service or coordination experience is a plus What We Offer: Flexible work environment Ongoing training and support Opportunities for growth and advancement Competitive compensation based on performance #J-18808-Ljbffr Nexora Talent