Client Services Associate / Travel (Remote)

Client Services Associate / Travel (Remote)

Wichita, Kansas, United States

About the Job

We are a professional travel services organization dedicated to making trip planning simple, seamless, and stress-free. By working with trusted travel providers, we ensure clients receive high-quality service and personalized support for every journey.

Position Overview

We are looking for detail-oriented and customer-focused individuals to join our team as Client Services Associates / Travel. In this role, you will assist clients with their travel needs, handle reservations, and provide exceptional service from start to finish.

Key Responsibilities

• Respond to client inquiries and assist with booking flights, hotels, cruises, and vacation packages
• Provide accurate information on travel options, destinations, and policies
• Manage reservations, itinerary changes, and special requests as needed
• Deliver excellent customer service and maintain positive client relationships
• Stay informed on travel promotions, updates, and industry trends

Qualifications

• Strong communication and interpersonal skills
• Excellent organizational abilities and attention to detail
• Comfortable working independently in a remote environment
• Prior experience in travel, hospitality, or customer service is a plus (not required)
• Passion for travel and helping others plan memorable experiences

What We Offer

• Remote work flexibility
• Training and professional development resources
• A supportive, collaborative team environment
• Opportunities to grow within the travel industry
• Access to travel perks and discounts (after training completion and eligibility)