Senior Quality Lead

Location: 4910 Tiedeman Road, Brooklyn Ohio The Senior Quality Lead coordinates all the planning, execution and recap functions involved in testing and injecting quality safeguards into the development and deployment of software applications. This individual leads other QA professionals and fosters collaboration and cooperation with the greater project team in the pursuit of delivering a high-quality product. ESSENTIAL JOB FUNCTIONS Leads the QA team for a large transformational project and may lead multiple quality leads and is answerable to all activities conducted to ensure quality. Oversees the quality in all phases of the project including Requirement review, test script preparation, and test execution and recap. Identifies gaps and confusions in the user interface and/or the workflow, etc. and highlights to the project team the risks associated with technical debt, schedule slippage or other areas of concern. Schedules resources, estimates QAS portion of project estimates and forecasts, manages testing needs with Shared Services, manages the PLC tollgates, calculates and manages traceability and test coverage, assist with test result triage, reports on overall application/project health and intercedes, when appropriate, with remediation efforts. Creates a collaborative partnership with the Tech Lead, the PM, the BAs and other project participants and actively engages in grooming sessions, status meetings and other project meetings. Highly valued as a thought leader contributing to the final product. REQUIRED QUALIFICATIONS Education/Certifications: Bachelor’s Degree or equivalent work experience required. Experience: Three plus years of experience in quality assurance with keen organizational skills, an ability to both delegates, lead and “dig in” with extensive knowledge of quality assurance practices and methods. Understands the test automation coverage and guides exploratory testers to fill the gaps. Intimate understanding of an application domain, the release schedule, the user community, and can work with the other members of the project team to drive delivery. Understands how to assess an application’s functionality by risk, impact, and importance to prioritize the test execution and concentrate test coverage appropriately. KeyCorp Internal Domain knowledge or the ability to quickly understand the core functionality and client experience of an application. Competencies and Skills: Command of the types and number of resources needed for each effort and the ability to maximize their assignments to generate the greatest impact. A process optimizer - - sees the opportunities for automation, can spot tasks and tests that do not add value and can eliminate waste to optimize the resources at-hand. Expertise in exploratory testing and guiding others in exploratory test paths to maximize coverage. Excellent communication skills. Able to lead in all phases of the project and can communicate with others in the organization about the status and risks of the effort in detail. Solid analytical skills to assess and report on quality metrics, app health, and project risks. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $80,000.00 - $150,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. This position is eligible to earn a base salary in the range of $59,300.00 - $110,100.00 annually depending on job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 07/22/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing View email address on click.appcast.io. #LI-Hybrid KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You’ll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you.