Customer Service Representative

$18 per hour

Full-time

On Time Experts

Customer Service Rep. On Time Experts – Garland, TX Pay: $18per hour Plus Commission Full-Time | In-Office Position On Time Experts is growing, and we’re looking for a Customer Service Representative to join our fast-paced, customer-focused team in Garland. If you thrive in a busy office environment, love helping customers, and enjoy being the heartbeat of daily operations, this role is for you! What You’ll Do

Answer inbound and outbound calls and schedule service appointments
Communicate clearly with customers regarding arrival times and service updates
Support technicians with job details, routing, and scheduling changes
Maintain accurate notes and records in our dispatching system
Deliver legendary customer service on every interaction

What We’re Looking For

Previous customer service, call center, or dispatch experience
Home services industry experience preferred (HVAC, Plumbing, Electrical, or similar)
Service Titan experience preferred
Strong communication and multitasking skills
Comfortable handling high call volume in a fast-paced environment
Professional, positive, and team-oriented attitude
Ability to work in the office in Garland

Schedule

Multiple schedules available
Full-time hours
May include alternating weekends

Compensation & Benefits

$18 an hour
Medical, Dental & Vision Insurance
401(k) with company match
Paid Time Off & Paid Holidays
Career growth and advancement opportunities
Supportive, team-oriented culture

Able to pass pre employment drug screen and Background check Why On Time Experts? We’ve proudly served the DFW community since 1965 and are known for our strong culture, stability, and commitment to both our customers and our people. Location: In Office Position: 2914 National Ct. Garland TX, 75041

#TXTRADES

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Vacancy posted 10 hours ago

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