Store Director

Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving. Main Responsibilities [Hiring team to provide specific responsibilities here. [Target 5 – 10 max main responsibilities] Lead all aspects of store operations to achieve sales, profit, customer service, and operational goals. Champion customer service initiatives and ensure exceptional customer experiences while resolving customer concerns professionally. Direct, coach, and develop department managers and store associates to maximize performance and engagement. Oversee hiring, training, performance management, succession planning, and associate development. Ensure compliance with company policies, employment laws, safety regulations, and operational standards. Manage store financial performance, including budgeting, expense control, inventory management, and shrink reduction. Maintain store conditions, product quality, merchandising standards, and regulatory compliance across all departments. Review staffing plans and schedules to ensure appropriate coverage and efficient labor utilization. Build positive relationships with customers, associates, community partners, vendors, and business stakeholders. Monitor local market conditions and competitor activity and provide operational recommendations to division leadership. Soft Skills We are looking for candidates who possess the following: Strong leadership and team-building capabilities. Excellent verbal and written communication skills. Customer-focused mindset with a passion for service excellence. Effective conflict resolution and problem-solving abilities. Ability to build positive working relationships across diverse teams. Strong organizational skills and attention to detail. Ability to remain composed in fast-paced and challenging situations. High level of integrity, professionalism, and accountability. Competencies Retail store operations management. Financial and business acumen, including budget and expense management. Talent acquisition, coaching, performance management, and associate development. Inventory management and shrink control. Workforce planning and labor management. Merchandising execution and sales optimization. Compliance with safety, employment, and operational regulations. Strategic decision-making and business planning. Knowledge Retail grocery and/or food and drug store operations. Profit and loss statements, budgeting, and basic accounting principles. Employment laws, workplace policies, and labor regulations. Inventory control and cash handling procedures. Safety, health, and regulatory compliance requirements. Computer software and store operating systems. Emergency response procedures and business continuity practices. Abilities Ability to lead and motivate large teams in a dynamic retail environment. Ability to identify business opportunities and make sound short-term and long-term decisions. Ability to manage multiple priorities while maintaining operational excellence. Ability to effectively resolve customer and associate concerns. Ability to analyze business results and drive performance improvements. Ability to lift and move items up to approximately 50 pounds as needed. Ability to stand, walk, and work for extended periods throughout the store. Ability to work a flexible schedule, including evenings, weekends, and holidays. Other requirements Extensive retail management experience with proven leadership success. Thorough understanding of retail operations, merchandising, and customer service practices. Knowledge of local, state, and federal laws and regulations. Strong attendance and reliability. Ability to safely operate store equipment and work with cleaning supplies and chemicals as needed. Commitment to maintaining confidentiality and safeguarding company assets and information. We Also Provide a Variety Of Benefits Including Competitive wages paid weekly Access to up to 50% of your earned wages before payday, via our partnership with Stream Associate discounts Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!) Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits Leaders invested in your training, career growth and development An inclusive work environment with talented colleagues who reflect the communities we serve A copy of the full job description can be made available to you. #J-18808-Ljbffr