Detention Officer

Detention Officer Position

The Alamance County Sheriff's Office is actively recruiting qualified candidates for the Detention Officer position. This role involves performing a wide range of law enforcement duties related to the care, custody, and supervision of individuals housed in the Alamance County Detention Center. Detention Officers play a vital part in maintaining facility safety and security, preventing and detecting criminal activity, and upholding the criminal laws of North Carolina. Responsibilities include general jail operations, ensuring the well-being of inmates and staff, and maintaining order within the facility. Successful candidates must demonstrate professionalism, sound judgment, and the ability to interact with the public and inmates with tact, courtesy, and firmness. The position involves exposure to the typical risks associated with law enforcement environments. Work is performed under the general supervision of the Sheriff and designated supervisory staff. Performance is evaluated through daily reports, supervisory conferences, and the overall effectiveness of security practices and policy compliance within the detention center. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Accept custody of offenders from the arresting officers and booking offenders into the detention center by completing required forms and utilizing the jail management system. • Must have excellent computer skills and possess the ability to learn. • Obtain and maintains certifications applicable for the position. • Possess excellent report writing skills. • Verifying the identification of persons in custody and checking for outstanding warrants. • Escorting offenders throughout the detention center. • Use discretion effectively to determine a proper course of action consistent with the department's mission and values. • Reports to duty on time and has regular attendance. • Exercises rational judgement. • Maintains the confidence and trust of peers, superiors and the public. • Excellent communication skills and possess the ability to work well with others. • Answers phone calls, provides information to mail bondsmen, families, attorneys, court officials and other law enforcement personnel. • Possess the ability to adjust to a fast-paced environment. • Answer questions directed by the public in a courteous and professional manner. • Observe and monitor the status and behavior of offenders to gain compliance with prescribed operating and safety standards. • Detects hazardous or emergency situations in the detention facility and assist in handling combative, uncooperative, and argumentative offenders. • Carries out any or all other duties as directed by the Sheriff or his designee.

Minimum Qualifications: • Must be at least 20 years of age. • Possess as High School Diploma or General Education Degree (GED). • Possess a valid North Carolina driver's license. • Currently hold or the ability to obtain a detention officer certification in the State of North Carolina through the North Carolina Sheriff's Education and Training Standards. • Must be able to successfully pass the following: Oral Interview, Background Check, Polygraph Examination, Medical, Exam, Psychological Exam, Drug Screening, and any other additional supplemental interviews with Detention Administration. Preferred Qualifications: • Associate or bachelor's degree in criminal justice or a closely related field. • At least 3 years' experience working in a detention or correctional facility. Computer Skills: Proficient in MS Office (Excel, Word and PowerPoint Experience)

Accountability - Ability to accept responsibility and account for his/her actions. Accuracy - Ability to perform work accurately and thoroughly. Autonomy – Ability to work independently with minimal supervision. Communication, Oral - Ability to communicate effectively with others and respond to a diverse community. Communication, Written - Ability to communicate in writing clearly and concisely. Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. Honesty / Integrity - Ability to be truthful, maintain high level of confidentiality and be seen as credible in the workplace. Judgment – Ability to use good judgment and discretion as it relates to interpreting policies and procedures. Use initiative and proper judgement when carrying out tasks and responsibilities. Multitasking -Ability to multi-task in a fast-paced environment. Problem Solving/Decision Making - Ability to find a solution for or to deal proactively with work-related problems. Possess the ability to make decisions independently in accordance with established policies. Relationship Building - Ability to effectively build relationships with elected officials, co-workers and the public. Safety-Minded – Creating a safe work environment; managing risks; reducing exposure liabilities. Time Management - Ability to utilize the available time to organize and complete work within given deadlines. Must be able to work independently and organize work to meet deadlines with a high degree of accuracy.

Indoors and outdoors. May encounter temperatures above 90 degrees and below 40 degrees. Confined areas and use of stairs or ladders. Exposure to chemical and fumes, smoke and dust, wet and damp areas. Exposure to high noise, dim and bright lighting.

Health Insurance - Full-time employees are eligible for medical/health (Cigna Insurance) benefits upon the 1st of the month following 30 days of employment. Alamance County Government currently offers three plans of medical/pharmacy benefit options including 2 Standard PPO plans and a High-Deductible Health Plan with HSA. Dental Benefit - Alamance County offers one dental insurance (Delta Dental) plan for FT employees at no cost. The plan, if elected, would be effective the first of the month following 30 days of FT employment. Vision Insurance - A voluntary vision program (Superior Vision) is available to FT employees. The current PPO style plan allows employees to seek treatment and hardware from any vision care provider of their choice. The plan, if elected, would be effective the first of the month following 30 days of FT employment. Coverage must be elected within your first 30 days of FT employment or upon a qualifying event. Voluntary Benefits: Alamance County Government provides a variety of voluntary health related benefits (Voya) to allow employees to purchase protection from what life may bring. A sampling of voluntary benefits includes Flexible Spending Accounts with dependent care opportunities, Health Saving Account with an employer contribution, Short Term Disability, Long Term Disability, Cancer Protection Plan, Group Critical Care Insurance and more. Life Insurance – Basic term life insurance is the amount of one times the annual salary (no greater than $70,000) is provided for all FT employees. Additional coverage is available for purchase through payroll deductions for employee and eligible dependents. Retirement Benefits - Membership in the NC Local Government Employees Retirement System (NCLGERS) is a requirement for all full-time and regular part-time employees (working more than 1,000 hours annually). Employees contribute six percent (6%) of their annual compensation before it is taxed. Time Off Accruals: Vacation Time – Annual Leave is accrued based on years of service. Employees can accrue from 10-25 days per year. Sick Time – All County full time employees earn 12 days of sick leave per year. County Observed Holidays – Alamance County will observe the State of North Carolina Holiday Schedule. Wellness Benefits & Programming: Employee Assistance Program: There are times when everyone needs a little help or advice. The confidential Employee Assistance Program (EAP) through a local provider can help you with things like stress, anxiety, depression, chemical dependency, relationship issues, legal issues, parenting questions, financial counseling and dependent care resources. Best of all it's free for County employees and available for your household to utilize. Utilization of the EAP is completely confidential and participation isn't recorded. Help is available 24/7/365 by telephone. Alamance County Employee Health Center: Available to employees and spouses who are covered under the Alamance County Insurance Plan and their covered dependents, 18 years of age and older. Retired employees under age 65 are also eligible to use the health center. Depending on insurance coverage elected, care at the clinic ranges from free to a fair market value cost. Services Available: Treatment of injuries or illnesses such as flu, sinus Infection, pink eye, sprains, strains or fever. Monitor chronic conditions (Diabetes, Hypertension, Hyperlipidemia, Health Disease, Asthma, etc...) Assistance with finding a Primary Care Provider Health Education and Counseling Triage and referrals to specialists when appropriate. Alamance County provides a variety of additional benefits including bereavement pay, Paid Parental Leave, Wellness Leave to focus on work-life balance initiatives, Volunteer Time Off (paid time) opportunities to be a part of the Alamance Community, to opportunities for professional certification pay. Employee Fitness Center: Alamance County encourages all employees to maintain a healthy lifestyle both at home and at work. In support of this philosophy an Employee Fitness Center is available for all County employees to use at their convenience during non-work hours and is open 6:00 AM to 9:00 PM Monday-Sunday. This center includes weight training equipment, cardio equipment, a small aerobics room along with restrooms, changing room and lockers.