Insurance CSR
Dukes Insurance Agency
Job Description
Job Description
We are looking for a Customer Service Representative Assistant to provide support to our Account Managers. We are looking for people with a friendly and professional demeanor, good communication skills, and efficiency with their work quality. Paid Training, Yearly Reviews and Room for Growth Opportunities within Company.
Service Responsibilities:
- Working very closely with Account Managers and Owner, providing support as needed with Certificates, Endorsements, and Policies
Learning and understanding company insurance products.
Accessing customer accounts and policy schedules.
Reviewing Policies for Typos, etc. before sending out to customers
- Answering calls
- Filing
Service Representative Requirements:
- High school diploma or GED.
- Previous experience working as a customer service representative, preferred.
- Willingness to learn knowledge of insurance products and policy schedules & forms.
- Friendly and professional demeanor.
- Excellent communication and interpersonal skills.
- Basic computer skills
- High-level typing skills.
- Knowledge of telephone and call forwarding systems.
Commercial Insurance Brokerage
Company Description
Commercial Insurance Brokerage
Vacancy posted 12 days ago
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