Home2 Suites Austin Round Rock Medical Center - Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION: At Home2 Suites by Hilton Round Rock Medical Center, we're committed to providing a home-away-from-home experience for guests, and a fulfilling, supportive environment for our team. We are located near the Round Rock Medical Center, just a 5-minute walk from a Cap Metro bus route! As a member of our team, you'll have the opportunity to contribute to creating memorable guest experiences while growing your own career in a welcoming and dynamic workplace. From helping guests feel at home to ensuring a smooth check-in experience, each team member plays an important role in delivering the exceptional service that Home2 Suites is known for. We foster a positive, inclusive, and team-oriented environment where collaboration is key. As part of Aimbridge Hospitality, we believe in nurturing professional growth and providing opportunities for employees to shine. If you're excited about joining a forward-thinking team that celebrates innovation and personal development, we'd love for you to join us at Home2 Suites Round Rock Medical Center!