Systems Administrator II

The Systems Administrator II is responsible for maintaining the operation and performance of multi-user computer systems, including direct coordination with network engineers. This role encompasses setting up and managing administrator and service accounts, maintaining system documentation, tuning performance, and installing system-wide software. The ideal candidate is self-motivated, customer service oriented, and comfortable working in a collaborative IT environment. Key Responsibilities Maintain, monitor, and troubleshoot multi-user computer systems. Collaborate with network engineers to support systems operations. Set up administrator and service accounts. Install and manage system-wide software. Maintain accurate and up-to-date system documentation. Tune system performance to optimize user experience. Provide technical support and interact professionally with end-users. Learn and support specialized production software as needed. Required Qualifications Experience: 8+ years with High School diploma 4+ years with Associate's degree 2+ years with Bachelor’s degree 0+ years with Master’s degree Skills: Active Directory administration Strong knowledge of Microsoft operating systems Experience with Microsoft patching and updates PC and network troubleshooting skills Excellent customer service and interpersonal communication skills Self-motivated and able to work independently Willingness and ability to learn proprietary or production-specific software #J-18808-Ljbffr