Team Member

Team Member Primary Role Team members are responsible for delivering exceptional customer experience and quality products. A Team Member functions primarily as the main connection between Jamba Juice and the customer. Essential Functions General Deliver the ultimate customer service experience and impressions of the Jamba brand Able to clearly and concisely communicate product knowledge and information to all customers Responsible for customer product and service standards Foster an environment of teamwork Maintain exceptional customer service metric scores Communicate clearly, concisely and accurately to ensure effective shift operations Follow all company operations policies and procedures Customer Service Responsible for delivering an exceptional in‑store customer experience Execute customer service standards through the utilization of Jamba On Stage Greet and thank every customer with a smile and eye contact Recommend appropriate product to meet customer’s needs Enhance customer experience through engagement and sampling Operations Execute quality store operations Clean blenders, small wares, merchandise and physical plant as necessary Operate food preparation machinery Stock all supplies Respond to directions in an accurate and timely manner Adhere to all Jamba food, safety and security guidelines while respecting Jamba property Master station operations of the store Successfully complete the Jamba store and company policy trainings Business Management Provide a healthy consistent product Consistently make and serve all Jamba products to specifications Follow health, safety and sanitation guidelines for all products Execute proper portion control with all ingredients Operate cash register and handle cash transactions while adhering to Jamba Juice cash handling policies Requirements Must be 16 years of age Computer skills including some Microsoft software and register skills Must be able to lift 30‑40 lbs regularly throughout shifts Ability to stand, bend, reach and scoop throughout assigned shift Ability to work in a walk‑in refrigerator and freezer with temperatures ranging from 40°F to ‑10°F #J-18808-Ljbffr