Part-Time Insurance Receptionist & Customer Service Representative

Job Description

Job Description

Join our award-winning, high-volume insurance agency! We pride ourselves on cultivating a positive, vibrant team culture and an exceptional work environment. If you thrive in a energetic atmosphere and want to be part of a winning team that truly values its community and customers, we want to hear from you.

Position Overview

We are seeking a warm, enthusiastic, and dependable team member to serve as the face and voice of our local agency. In this crucial role, you will be the first point of contact for our valued clients. The ideal candidate genuinely enjoys interacting with people, multitasking, and making every customer feel incredibly welcomewhether they walk through our front door or call us on the phone.

Hourly Base Salary Based on Experience

Mon-Fri Schedule

Key Responsibilities

• Greet visiting clients with a warm, professional, and welcoming demeanor.
• Manage a high-volume, multi-line phone system, routing calls to the appropriate team members.
• Answer general client inquiries and assist with basic customer service needs.
• Handle essential administrative tasks, including processing mail, scanning documents, and maintaining office data.
• Support the sales and service teams to ensure daily office operations run seamlessly

Qualifications

• Insurance agency experience is highly preferred.
• Exceptional verbal communication and active listening skills.
• A naturally positive attitude with a passion for helping people.
• Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
• Proficiency with standard office computer systems, data entry, and email.

Schedule & Compensation

• Hours: 20+ hours per week (specific shift schedules can be discussed during the interview).
• Work Setting: 100% in-office
• Pay: Competitive hourly rate based on experience.

How to Apply

If you are driven, customer-focused, and ready to contribute to an agency that prioritizes excellence, please submit your resume and a brief introduction highlighting your customer service or insurance experience today!